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I purchased a brand new iMac because I kept getting the spinning wheel so thought I should upgrade. Now it's worse! InDesign crashes when using command D to place files or for absolutely no reason. This happens multiple times a day. I'm on CC so all my programs are up to date. There are problems with Acrobat and Photoshop also. I feel like there is some hidden problem with the CC apps that is causing this. I CAN'T WORK!!!
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I'm using Indesign 2021 now. I've tried using 2022 but it is no better.
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I placed pdf's on a magazine file just before posting this and it crashed so that's one reason I posted. Now I have re-opened the file and all the pdf's are un-linked. I haven't moved ANYTHING! What is happening?
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Try to reset preferences: quit InDesign and relaunch it while holding down the Shift, Ctrl, Alt and Cmd keys until you see a warning message asking for confirmation.
BTW, I see that you have only 8 GB of RAM. It's a little bit short to work efficientely.
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having similar problems and just reset preferences and crashing making PDF, i had a text box that got corrupted before that and went to older file. i CANNOT work either. lost everything for the last 5 days. and, now think i have to start a 44 pg magazine over from scratch! this last update removed my 2021 version and removed everything without even letting me know was happening.
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I reset preferences yesterday and this moring the first thing I opened (with no other program open) is spinny wheeling AGAIN! I uninstalled the 2022 version of InDesign in case it was causing conflict. I did try to use it to see if it would help but it didn't. Does the same thing. InDesign crashing on the regular. This is making it almost imposible for me to work. I don't know what to do now. This is a brand new iMac and if 8 gigs of memory isn't enough then what is? That should be plenty of memory to work on one thing at a time. I don't have multiple programs open. I'm hating Adobe more and more every day.
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Just had to force quit AGAIN!
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Assuming you have InDesign 2021 or 2022 you really need at least 16GB of RAM (more would be better) and lots of spare hard disk capacity.
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InDesign crashed on me several times this morning and still isn't working. Adobe support tried to tell me it was because I'm working from the server, which I always do. I haven't had any problems until today.
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Assuming you have sufficient system specs and resetting the preferences hasn't resolved the issue, I suggest you use the Adobe Cleaner Tool to remove the application (and any old versions you may have) and reisntall InDesign again. https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html
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i'm on a mac with 16 mb RAM... what my solution was - REMOVE InDESIGN 2022!!! And, I had to go back to my file from Thursday, Nov 4th the last time opened in InDesign 2021 and had to redo all my work for the week. Saved about 8 versions to see if had any crashes and was fine the entire time. SCRAP InDESIGN 2022, never had so many problems with software that could not be remedied.
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If you haven't already, change your CC app preferences so the software does not uninstall previous version. Then, don't use a "dot-ohh" version of any software or real work until at least one or two updates have been released.
(I read that a 17.01 update was released this morning, but it hasn't shown up on my CC app yet.)
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Hi All,
Sorry about the crashings & Spinning wheel. I would suggest you all to update to v17.0.1 (now released globally) and see if that helps. If that doesn't help, I would request you to share a few more details like:
We will be looking forward to your response.
Thanks & Regards,
Anshul Saini
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I am not using time machine
Using both InDesign 2022 and 2021 back and forth depending on which one will work
I am working off a server/hard drive that is accessed via wifi so can't turn off the internet
Turned off preflight but no help
Using Typical Display for all work
Turned off GPU performance
Please see screenshots for system info
Using latest version of InDesign 2022 when I use that version. I'm also using InDesign 2021