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InDesign lagging while opening files

New Here ,
Aug 27, 2021 Aug 27, 2021

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Has anyone had problem with InDesign and acrobat that can open files but then start spinning so you can't work on projects? I checked with my system and everything, did every trick, restart the computer but didn't seem to work. Help!

 

 

{Renamed by MOD}

 

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correct answers 2 Correct answers

Adobe Employee , Aug 28, 2021 Aug 28, 2021
Hi there, Sorry to hear about your experience. Please share the system information as asked by @Derek Cross. You may try resetting the preferences by following this help article. Additionally, please try suggestions given on this community post & let us know if it helps. Regards, Ashutosh

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New Here , Sep 06, 2021 Sep 06, 2021
We found what the problem with. Our office used Suitcase for font magement and that caused all the problem with Creative Cloud. So we uninstalled Suitcase and use Font Book instead. Thanks for responding to my post!

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Adobe Community Professional ,
Aug 28, 2021 Aug 28, 2021

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Which version of InDesign and OS?

How much RAM and spare hard disk capacity do you have?

Have you tried resetting the InDesign preferences?

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New Here ,
Sep 06, 2021 Sep 06, 2021

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We found what the problem with. Our office used Suitcase for font magement and that caused all the problem with Creative Cloud. So we uninstalled Suitcase and use Font Book instead. Thanks for responding to my post!

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Adobe Employee ,
Aug 28, 2021 Aug 28, 2021

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Hi there,

 

Sorry to hear about your experience. Please share the system information as asked by @Derek Cross. You may try resetting the preferences by following this help article.

Additionally, please try suggestions given on this community post & let us know if it helps.

 

Regards,

Ashutosh

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