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Indesign lent

New Here ,
Jul 28, 2024 Jul 28, 2024

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Bonjour / bonsoir

Cela fait maintenant quelques semaines lorque j'utilise inDesign le logiciel est super lent voir inutilisable toutes les actions que je fais sont en décalé ou ne fonctionne pas, j'ai installer et desintaller le problème est toujours là.

 

Merci 

TOPICS
Bug , Feature request , Performance

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Community Expert ,
Jul 28, 2024 Jul 28, 2024

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Hi Nelly:

 

 

~Barb

 

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Community Expert ,
Jul 28, 2024 Jul 28, 2024

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@Nelly29894433pkrq 

 

What platform and OS / InDesign version?

 

Have you installed InDesign a few weeks ago and you have this problem from the beginning  - or was it an old installation and it was working fine before?

 

Do you work locally or remotely - network, cloud, VPN, external drive?

 

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New Here ,
Jul 29, 2024 Jul 29, 2024

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Hi I use indesign since november 2023 and i work locally

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Community Expert ,
Jul 29, 2024 Jul 29, 2024

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quote

Hi I use indesign since november 2023 and i work locally

By @Nelly29894433pkrq

 

What's your exact current version of InDesign and the operating system?

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Community Expert ,
Jul 29, 2024 Jul 29, 2024

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Hi Nelly:

 

Answering all of the questions asked so far will help us help you faster. 

 

~Barb

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Community Expert ,
Jul 30, 2024 Jul 30, 2024

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Bonjour @Nelly29894433pkrq 

Je redis en français ce que plusieurs personnes te demandent :

  • Quelle version d'InDesign utilises-tu ?
  • Sur quel système ?
  • As-tu esayé de redémarrer ton ordinateur ?
  • As-tu essayé de réinitialiser les préférences d'InDesign ?

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Adobe Employee ,
Aug 05, 2024 Aug 05, 2024

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LATEST

Hi @Nelly29894433pkrq,

Hope you're doing well!

 

We would like to follow up on your issue. Are you able to resolve the issue? Please feel free to update the discussion if you need further assistance.

 

We would also like to hear the solution if your issue is resolved which might help our customers experiencing the similar issue.

 

Thanks,

Harshika

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