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InDesign locking up at Document Setup

New Here ,
Jun 21, 2017 Jun 21, 2017

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This same version is also locking up when you go to File - Document Setup and unclick 'facing pages.' Task manager delete is the only way to exit the program and start again.

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correct answers 1 Correct answer

Adobe Employee , Jun 22, 2017 Jun 22, 2017

Can you please provide the following information to help me investigate the issue

  • OS
  • System configuration
  • Reproducible Steps – What were you doing when InDesign crashed?
  • Error snapshot or video recording of the issue?
  • Is the issue related to a specific document? If Yes, Can you please provide the document?
  • Is the file located on network location? If Yes, Is the issue reproducible if you open the document locally?
  • Does Trashing preference and cache help to resolve the issue?
  • Please provide the log files
...

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Adobe Employee ,
Jun 22, 2017 Jun 22, 2017

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Can you please provide the following information to help me investigate the issue

  • OS
  • System configuration
  • Reproducible Steps – What were you doing when InDesign crashed?
  • Error snapshot or video recording of the issue?
  • Is the issue related to a specific document? If Yes, Can you please provide the document?
  • Is the file located on network location? If Yes, Is the issue reproducible if you open the document locally?
  • Does Trashing preference and cache help to resolve the issue?
  • Please provide the log files from your machine? You can get them using log collector tool - https://helpx.adobe.com/creative-cloud/kb/cc-log-collector.html

Please send files to santalwa@adobe.com

Regards

Sanyam Talwar

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New Here ,
Mar 26, 2022 Mar 26, 2022

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Bonjour, je veux changer la dimension de mon document. On m'a dit que l'objet est bloque. comment faire pour debloquer le document

 

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