InDesign locking up at Document Setup

New Here ,
Jun 21, 2017 Jun 21, 2017

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This same version is also locking up when you go to File - Document Setup and unclick 'facing pages.' Task manager delete is the only way to exit the program and start again.

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Adobe Employee , Jun 22, 2017 Jun 22, 2017
Can you please provide the following information to help me investigate the issue OS System configuration Reproducible Steps – What were you doing when InDesign crashed? Error snapshot or video recording of the issue? Is the issue related to a specific document? If Yes, Can you please provide the document? Is the file located on network location? If Yes, Is the issue reproducible if you open the document locally? Does Trashing preference and cache help to resolve the issue? Please provide the lo...

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Adobe Employee ,
Jun 22, 2017 Jun 22, 2017

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Can you please provide the following information to help me investigate the issue

  • OS
  • System configuration
  • Reproducible Steps – What were you doing when InDesign crashed?
  • Error snapshot or video recording of the issue?
  • Is the issue related to a specific document? If Yes, Can you please provide the document?
  • Is the file located on network location? If Yes, Is the issue reproducible if you open the document locally?
  • Does Trashing preference and cache help to resolve the issue?
  • Please provide the log files from your machine? You can get them using log collector tool - https://helpx.adobe.com/creative-cloud/kb/cc-log-collector.html

Please send files to santalwa@adobe.com

Regards

Sanyam Talwar

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New Here ,
Mar 26, 2022 Mar 26, 2022

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Bonjour, je veux changer la dimension de mon document. On m'a dit que l'objet est bloque. comment faire pour debloquer le document

 

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