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Indesign main window moving issues

Community Beginner ,
Jun 10, 2022 Jun 10, 2022

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Hi, Indesign document window doesn't allow me to move it using the main bar where the home button is etc. It takes 4 or 5 atempts. Any help please.

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Community Expert ,
Jun 20, 2022 Jun 20, 2022

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Can you give us more information..?

What setup do you have?

What version are you working on?

Has this happened since an update or always?

More details always helps us help you 🙂

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New Here ,
Jun 21, 2022 Jun 21, 2022

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We're having the same issue's in our studio running OS Monterey on late 2015 iMac's - it's a reletively recent issue (last 2-3 weeks)

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Community Beginner ,
Jun 21, 2022 Jun 21, 2022

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Adobe Indesign 17.3

MacOS Catalina 10.15.7

iMac (27-inch, Late 2013)  3.5 GHz Quad-Core Intel Core i7

It's a fairly new problem, probably started about 4/5 weeks ago.

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Community Expert ,
Jun 20, 2022 Jun 20, 2022

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We need more information…
What version of InDesign?

What system (Mac or Windows) and what version of the OS are you running?

Do you have the Application Frame on (I believe this is a Mac only option)?
Are you using an external monitor?

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New Here ,
Jun 21, 2022 Jun 21, 2022

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We're having the same issue's in our studio running OS Monterey on late 2015 iMac's - it's a reletively recent issue (last 2-3 weeks) - we have application frames on, no external monitors currently.

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Adobe Employee ,
Jul 11, 2022 Jul 11, 2022

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Hi @Nigel21898930jvp7,

 

Sorry for the delay in response and thanks for sharing the info asked by our expert. Is it possible for you to record a video and share it with us so that we can investigate at our end?

 

We will try our best to help.

 

Thanks,

Harshika

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Community Beginner ,
Jul 15, 2022 Jul 15, 2022

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Hi, here is the screen rcording that you requested.

Thanks

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Adobe Employee ,
Jul 18, 2022 Jul 18, 2022

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Thank you for sharing the video, @Two Inspire. Could you please check and confirm if you're experiencing the similar issue mentioned here: https://community.adobe.com/t5/indesign-discussions/indesign-window-handle-bar-sticking-when-moving/...?

 

If yes, then there is already a bug logged for this issue, and the team is working on it. You will definitely see the improvements in future releases of InDesign.

 

Let me know if your issue is different.

 

Thanks,

Harshika 

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Community Beginner ,
Jul 19, 2022 Jul 19, 2022

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Hi, if I click right in the centre of the indesign bar as mentioned in the thread the window won't move at all. If I click the bar from the top left (close red window button) to the centre of the window, the scenario happens less frequently than it does from the centre to the top left. See video.

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Adobe Employee ,
Jul 19, 2022 Jul 19, 2022

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Thank you for sharing the video. It looks like the issue is similar as mentioned in the post I shared. I will attach your video to the existing bug so that our team can look at and investigate it.

 

Thanks,

Harshika

 

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