[INDESIGN] Mon fichier ne s'ouvre plus sans message d'erreur

New Here ,
Mar 21, 2022 Mar 21, 2022

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Bonjour, 

Dans le cadre de mes fonctions, je travaille sur Indesign sur un fichier faisant 1,9 go.
Depuis ce matin, il ne veut pas s'ouvrir :  je clique sur l'icone > le curseur charge > rien ne s'affiche, sans message d'erreur.
J'ai néanmoins remarqué que l'ordinateur ne reconnait mon fichier indd : l'icone du fichier représente un dossier au lieu du logo "id" (Indesign).

Tentatives : 
- redémarrage de l'ordinateur 
- désintallation/ réinstallation Indesign
- ouverture de l'app en appuyant sur MAJ+CTRL+ALT
- récupération d'un sauvegarde ultérieure (j'ai réussi à récupérer mon travail d'il y a un mois)

Caractéristiques de l'ordinateur  : 
Edition : Windows 10 pro
système exploitation : 64 bits
RAM : 12 go
Version Indesign : 17.0

Auriez-vous une solution pour moi ? 
Merci beaucoup


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Adobe Community Professional ,
Mar 21, 2022 Mar 21, 2022

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Troubleshooting InDesign

A file size of 1.9GB sounds like there is something wrong with the document. Can you describe what is in the document that makes it so large?

Mike Witherell

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New Here ,
Mar 21, 2022 Mar 21, 2022

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Hi Mike, 

Thanks for your answer
There are severals images and texts.
I join you the pdf of my work I could save friday afternoon before my problem. 
 

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Adobe Community Professional ,
Mar 21, 2022 Mar 21, 2022

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ouverture de l'app en appuyant sur MAJ+CTRL+ALT

le message demandant confirmation de la réinitialisation des préférences est bien apparu ?

 

Mais comme l'écrit @Mike Witherell 1,9 Go pour un fichier, c'est anormal. 

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New Here ,
Mar 21, 2022 Mar 21, 2022

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Bonjour jmlevy, 

Oui j'ai pu réinitialiser les préférences mais aucun changement.
Désolée je me suis trompée mon fichier fait exactement 120 176 Ko.

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Adobe Community Professional ,
Mar 21, 2022 Mar 21, 2022

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Donc, environ 120 Mo. C'est lourd mais pas non plus rarissime. Est-ce que les images sont liées ou incorporées ? Et aucune sauvegarde précédente ne s'ouvre ?

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New Here ,
Mar 22, 2022 Mar 22, 2022

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Elles sont toutes liées, je n'avais aucune erreur. 
Sur les sauvegardes les plus récentes, j'ai ce message d'erreur qui m'indique que le document n'est pas pris en charge par Indesign, ou que le module externe est manquant : 

Varelou_0-1647938570130.png

 

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Adobe Community Professional ,
Mar 22, 2022 Mar 22, 2022

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Copie ce script

https://www.dropbox.com/s/wkjecgr75fe8wnb/Export_IDML.jsx?dl=0

dans le dossier des scripts d'InDesign. Si tu ne sais pas comment faire :

https://helpx.adobe.com/fr/indesign/using/scripting.html

 

Ensuite, double clique sur ce script, localise le fichier qui ne veut pas s'ouvrir. Si le fichier est récupérable, un fichier idml se créera. Tu pourras ensuite l'enregistrer en indd. C'est sans garantie…

 

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New Here ,
Mar 22, 2022 Mar 22, 2022

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Si j'ai ce message, est-ce parce que j'ai fait une mauvaise manipulation  ?

Varelou_0-1647941603285.png

 

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New Here ,
Mar 22, 2022 Mar 22, 2022

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Plutôt ce message : 

Varelou_0-1647941686091.png

 

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Adobe Community Professional ,
Mar 22, 2022 Mar 22, 2022

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Quand tu lances le scruipt, tu as une boîte de dialogue qui s'ouvre et qui te demande de localiser le fichier inDesign, non ? Quel fichier choisis-tu ? dans ta capture, il s'agit d'un fichier DBTmp1… Ça ne ressemble pas à un fichier InDesign.

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New Here ,
Mar 22, 2022 Mar 22, 2022

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Oui, merci j'ai bien ajouter le script : 

Varelou_0-1647942382403.png


Mais le chemin que j'utilise pour accèder aux sauvegardes est celui-ci :
C:\Users\[varelou]\AppData\Local\Adobe\InDesign\Version 17.0\fr_FR\Caches\InDesign Recovery
Est-ce bien là ?

Via ce chemin, j'accède à un dossier avec des fichiers DBSharing...
Exemple : 

Varelou_1-1647942513936.png

 

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Adobe Community Professional ,
Mar 22, 2022 Mar 22, 2022

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Mais le chemin que j'utilise pour accèder aux sauvegardes est celui-ci :
C:\Users\[varelou]\AppData\Local\Adobe\InDesign\Version 17.0\fr_FR\Caches\InDesign Recovery

Est-ce bien là ?

 

Non, pas du tout. Il faut que tu choisisses le fichier qui ne veut pas s'ouvrir, tout simplement. Et le dossier InDesign Recovery n'est pas du tout un dossier de sauvegarde, c'est un dossier dans lequel InDesign stocke des fichiers temporaires qui permettent de récupérer un fichier après un plantage.

 

Tu ne fais pas de sauvegardes régulières sur un serveur ou un disque externe ?

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New Here ,
Mar 22, 2022 Mar 22, 2022

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oui sur un serveur, j'ai tenté et j'ai eu ce message : 

Varelou_0-1647943934240.png

 

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Adobe Community Professional ,
Mar 22, 2022 Mar 22, 2022

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Aucun fichier ne s'ouvre ? Tu copies d'abord le fichier sur ton poste avant de l'ouvrir, ou tu essaies de l'ouvrir directement sur le serveur ?

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Adobe Community Professional ,
Mar 22, 2022 Mar 22, 2022

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Il ne faut pas ouvrir le fichier jsx : c'est le script à installer.

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Adobe Community Professional ,
Mar 21, 2022 Mar 21, 2022

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Was the file small, then recently very large? Or was it always very large?

Mike Witherell

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New Here ,
Mar 21, 2022 Mar 21, 2022

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Sorry, 
the correct file size is 120 176 Ko.

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Adobe Community Professional ,
Mar 22, 2022 Mar 22, 2022

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The last time I saw a .indd file this large it was because it had dozens of pasted vector graphics, though I'm sure embedded or pasted rasters or a lot of complex native vectors could do the same thing. It did eventually open after about a half hour of waiting.

Do you PASTE any sort of image content into your files? If you do, you should change your workflow and use the PLACE command instead to link the content. In my opinion only the very simplest of vectors should be pasted into InDesign, and then only if they need to be manipulated directly in some way.

 

 

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Adobe Community Professional ,
Mar 22, 2022 Mar 22, 2022

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A further piece of advice for keeping file size down is to do a Save As at the end of each editing session. That will remove old change information that will no longer be accessible once the file is closed. I generally do a save as to a new filename with a version number so I don't overwrite the last version and I can go back if a client changes their mind in mid-stream.

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