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InDesign New Version isn't opening

Community Beginner ,
Jan 11, 2024 Jan 11, 2024

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Hej Folks, i have massive problem with the newest version of InDesign. I click on the icon to open the app, for some minutes it tries to open the app and than its closed again. I have no chance to open InDesign. Can someone help please? I deinstalled it twice but nothing works. 

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Bug , Performance

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correct answers 1 Correct answer

Community Expert , Jan 11, 2024 Jan 11, 2024

Okay. Let me guess, you haven't updated Ventura, have you? Get it up to 13.6.2 but don't move to Sonoma.

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Community Expert ,
Jan 11, 2024 Jan 11, 2024

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First of all - what platform and os version?

 

If Mac and Sonoma - InDesign isn't fully supported.

 

You can still try to Reset Preferences and other tricks:

https://community.adobe.com/t5/indesign-discussions/reset-indesign-preferences-and-other-troubleshoo...

 

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Community Beginner ,
Jan 11, 2024 Jan 11, 2024

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MacOs ventura // InDesign Version 19.1

 

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Community Expert ,
Jan 11, 2024 Jan 11, 2024

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Okay. Let me guess, you haven't updated Ventura, have you? Get it up to 13.6.2 but don't move to Sonoma.

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Community Beginner ,
Jan 11, 2024 Jan 11, 2024

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ok, i will try this after work. 

Other informations are: MacBook Pro, Apple M1 Peo, 16 GB, macOS ventura 13.1

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Community Expert ,
Jan 11, 2024 Jan 11, 2024

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We don't need the rest of it. It's the operating system that needs to be updated.

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Community Beginner ,
Jan 11, 2024 Jan 11, 2024

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LATEST

Its working again! Thank you so much guys! 🙏🏻

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Community Expert ,
Jan 11, 2024 Jan 11, 2024

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Nobody can help without more detail. To start with:

 

  • Operating system
  • RAM
  • Processor

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