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Every time after I close Indesign, I can't open after that. It only helps to uninstall and reinstall. Does anyone know what this could be and how I can remedy it?
THX Verena
What's the OS and what version of InDesign
Some have reported success by updating to the latest versoin of the OS on Mac
Try resetting your preferences:
Windows: Start InDesign, and then press Shift+Ctrl+Alt. Click Yes when asked if you want to delete preference files.
macOS: While pressing Shift+Option+Command+Control, start InDesign. Click Yes when asked if you want to delete preference files.
A dialog will appear asking to delete the InDesign Preferences, select 'Yes' on this dialog.
Further inf
Hi @Verena242839787sun ,
Sorry to hear about the trouble. Please try the suggestions shared by Eugene. In case if you have macOS and the latest version of InDesign which is 18.5, please try the suggestions shared here in this similar discussion and let us know if this helps or if you need further assistance.
Thanks
Rishabh
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What's the OS and what version of InDesign
Some have reported success by updating to the latest versoin of the OS on Mac
Try resetting your preferences:
Windows: Start InDesign, and then press Shift+Ctrl+Alt. Click Yes when asked if you want to delete preference files.
macOS: While pressing Shift+Option+Command+Control, start InDesign. Click Yes when asked if you want to delete preference files.
A dialog will appear asking to delete the InDesign Preferences, select 'Yes' on this dialog.
Further info and instructions here if needed:
https://helpx.adobe.com/in/indesign/kb/indesign-preferences-support-file-locations.html
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Reinstalling rarely fixes everything - you can do a complete reinstall using the
Creative Cloud Cleaner Tool https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html
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Rollback to a previous InDeisgn version
https://helpx.adobe.com/download-install/using/install-previous-version.html#:~:text=Open%20the%20Cr....
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Hi @Verena242839787sun ,
Sorry to hear about the trouble. Please try the suggestions shared by Eugene. In case if you have macOS and the latest version of InDesign which is 18.5, please try the suggestions shared here in this similar discussion and let us know if this helps or if you need further assistance.
Thanks
Rishabh