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Indesign no responde Mac os 14.4.1 al abrir segundo archivo

New Here ,
Apr 22, 2024 Apr 22, 2024

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Hola,

 

Hace semanas, tengo un problema al abrir un segundo archivo. El primero se abre perfectamente, pero cuando intento abrir un segundo archivo, tarda mucho tiempo y finalmente el finder dice que Indesign no responde.

He intentado desinstalar el programa y instalarlo  con la última versión, pero no tiene efecto.

Es muy pesado...

Nota: Los archivos se encuentran en un servidor NAS de synology.

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Bug , Experiment , Performance

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Community Expert ,
Apr 22, 2024 Apr 22, 2024

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This sounds like a server issue. If you download the files to your hard drive do you have the same problem with opening them? Assuming that it is a server issue you should contact your server administrator to find out if the server has been updated for compatibility with the latest Mac OS. Many times servers are not immediately updated because of security protocols that are in use. With all of the issues surrounding Mac's latest OS Sonoma it would not be surprising that server compatibility would be one of the issues.

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Adobe Employee ,
Apr 22, 2024 Apr 22, 2024

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Hi,

 

Sorry to hear about the trouble. Can you confirm the exact numerical version of InDesign and whether this happens while opening a specific file or multiple files?

 

Thanks

Rishabh

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New Here ,
Apr 22, 2024 Apr 22, 2024

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We use indesign 19.3 and Mac Os 14.4.1 with synology DSM Version: 7.2.1-69057 Update 4

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