• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

InDesign not able to save any files because all are "damaged"

New Here ,
Jun 07, 2024 Jun 07, 2024

Copy link to clipboard

Copied

I'm using MacOS Monterey 12.7.5 and newest version of InDesign (checked for updates), restarted everything multiple times, and still - whenever I save a file in InDesign, I get the message "InDesign is unable to save this file. We tried, but it appears to be damaged." This happens even with brand new files, I've created a few new ones to test it and dropped in a square or a photo or a line of text, and I get the error message every time.

 

Someone said that having the "selection" tool versus the direction selection tool clicked would let it save, but that worked once and doesn't any more. Any one know what I can do?! I've updated things and restarted as much as I can and I'm at my wits end, and afraid I won't be able to finish this client file.

TOPICS
Bug

Views

47

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jun 07, 2024 Jun 07, 2024

Copy link to clipboard

Copied

Is the newest version of InDesign compatible with Monterey?

 

Try resetting your preferences:

Windows: Start InDesign, and then press Shift+Ctrl+Alt. Click Yes when asked if you want to delete preference files.
macOS: While pressing Shift+Option+Command+Control, start InDesign. Click Yes when asked if you want to delete preference files.
A dialog will appear asking to delete the InDesign Preferences, select 'Yes' on this dialog.
Further info and instructions here if needed:
https://helpx.adobe.com/in/indesign/kb/indesign-preferences-support-file-locations.html

 

----

Reinstalling rarely fixes everything - you can do a complete reinstall using the
Creative Cloud Cleaner Tool https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

-----

Rollback to a previous InDeisgn version

https://helpx.adobe.com/download-install/using/install-previous-version.html#:~:text=Open%20the%20Cr....

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jun 07, 2024 Jun 07, 2024

Copy link to clipboard

Copied

LATEST

Define newest please. What is the exact version and build?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines