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InDesign not Launching getting spinning wheel

New Here ,
Sep 11, 2021 Sep 11, 2021

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Today my InDesign decided it didn't want to launch and instead I'm getting the spinning pin wheel. I did all the the recommended things, trashed the preferences, uninstalled and then reinstalled InDesign, updated my Suitcase Fusion and updated the plugins as well. Now Illustrator won't open either. Something is very wrong. Any suggestions?

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Adobe Community Professional ,
Sep 11, 2021 Sep 11, 2021

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@michelleb50800316 Hi there... sorry to hear about the problems you're having. We'll need to have some more info about your set up. What is your operating system? Have you tried the Creative Cloud cleaner? Use the Creative Cloud Cleaner tool to solve installation problems (adobe.com)

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Adobe Community Professional ,
Sep 11, 2021 Sep 11, 2021

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Try to talk about it with Adobe Support Chat

 

2021-09-09_13-26-05.png

Remember, never say you can't do something in InDesign, it's always just a question of finding the right workaround to get the job done. © David Blatner

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Adobe Community Professional ,
Sep 11, 2021 Sep 11, 2021

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In addition to system info requested, can you confirm you have installed the latest versions of ID and AI apps?

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