InDesign not updating links

New Here ,
Jul 18, 2022 Jul 18, 2022

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Hi,

 

I am using InDesign v 17.3 on macOS Monterey 12.4 .

 

Recently when I modify some PDFs linked to my presentation, even if i see  I am unable to update it when I right clik on the modified link.

 

Links are saved locally, on my desktop.

 

How do I solve this ?

 

 

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Bug , How to , Sync and storage

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Adobe Community Professional , Jul 26, 2022 Jul 26, 2022

So we learn, the problem is rooted in AutoCAD. Therefore I recommend to use Acrobat Pro to repair those files. It seems there are some hidden problems in those files. Open them in Acrobat Pro and run a rapair with Printing Tools > Preflight. Best convert or proof if the file is a valid PDF/X (best X-4). If that is done, I am sure that problems are solved.

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Adobe Community Professional ,
Jul 18, 2022 Jul 18, 2022

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That's strange. Try to reset preferences: quit InDesign and relaunch it while holding down the Shift, Ctrl, Alt and Cmd keys until you see a warning message asking for confirmation.

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New Here ,
Jul 18, 2022 Jul 18, 2022

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thanks for your answer, but the problems persists .

 

I already tried unistall/re-install and it did not solve the issue.

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Adobe Community Professional ,
Jul 18, 2022 Jul 18, 2022

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Did you get the warning message?

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New Here ,
Jul 18, 2022 Jul 18, 2022

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yes

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New Here ,
Jul 18, 2022 Jul 18, 2022

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Adobe Community Professional ,
Jul 18, 2022 Jul 18, 2022

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And what happens if you close the InDesign file and you open it again? No message about links to update?

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New Here ,
Jul 18, 2022 Jul 18, 2022

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I have the messages, I click on "update modified links" but nothing happens, I still have the yellow warning signs and i am still unable to update the links

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Adobe Community Professional ,
Jul 18, 2022 Jul 18, 2022

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The document may be corrupted. Try to export it as idml.

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New Here ,
Jul 18, 2022 Jul 18, 2022

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It still have the same issue

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Adobe Community Professional ,
Jul 18, 2022 Jul 18, 2022

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Let's try something else. Move the links to another folder on your hard drive, to force InDesign to “see” the links as missing links. Then try to relink the files. If it has no effect, here is another way to reset preferences: https://community.adobe.com/t5/indesign-discussions/panels-and-preferences-reset-constantly/m-p/9568...

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Adobe Employee ,
Jul 18, 2022 Jul 18, 2022

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Hi @Chiara25288312e0s3 ,

 

Sorry to hear about the trouble. In addition to the suggestions shared by @jmlevy . You can also try the steps shared here https://community.adobe.com/t5/indesign-discussions/indesign-cc-17-3-update-all-links-not-working/m-... and let us know if this helps or if you need any further assistance.

 

Regards

Rishabh

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New Here ,
Jul 21, 2022 Jul 21, 2022

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Hello,

After having reset all my preferences, I unistalled all my Adobe Apps with Creative Cloud Cleaner and I still have the same issue.

I tried relocating the files and it finds all the links missing but not the PDF files, that i have to relink manually, one by one. 

These pdfs are generated by AutoCAD, I don't know if this might be the issue.

 

Regards,

Chiara

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Adobe Employee ,
Jul 22, 2022 Jul 22, 2022

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Thanks for trying. Could you please check if it's happening with other PDF files or with PDFs created from Auto-Cad?

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New Here ,
Jul 26, 2022 Jul 26, 2022

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It seems it occours just with the AutoCad generated files

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Adobe Community Professional ,
Jul 26, 2022 Jul 26, 2022

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So we learn, the problem is rooted in AutoCAD. Therefore I recommend to use Acrobat Pro to repair those files. It seems there are some hidden problems in those files. Open them in Acrobat Pro and run a rapair with Printing Tools > Preflight. Best convert or proof if the file is a valid PDF/X (best X-4). If that is done, I am sure that problems are solved.

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