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InDesign pictures appearing black

New Here ,
Apr 08, 2022 Apr 08, 2022

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Hello,

I'm layouting pictures on InDesign. It always worked perfectly, and all of a sudden when I opened the Id file (one too many times apparently), all the pictures turned black or grey/black like a frozen TV (see picture). 

Links are still working, pictures are .tiff, and generated directly from Cinema4D. The little icon of the page on the right side also displays them just fine. 

 

What I don't understand is why they always appeared just fine, and all of a sudden, without relinking nor updating the original picture, they all become black. 

 

Thank you in advance,

Theodore

TOPICS
Bug , How to , Import and export , Performance , Publish online

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Community Expert ,
Apr 08, 2022 Apr 08, 2022

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Here are some things to try:

 

(1) Choose View > Display Performance and make sure it's set at High Quality Display.

(2) Quit InDesign and launch again and check the display.

(3) There could be corruption in the file. Choose File > Save As > InDesign CS4 or Later [IDML]. Reopen the IDML file.

 

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Community Expert ,
Apr 08, 2022 Apr 08, 2022

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Try turning off GPU Performance in your InDesign preferences.

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New Here ,
Apr 08, 2022 Apr 08, 2022

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Thanks for the (very) quick replies. 

 

@Steve Werner  I did step one and two. Funny enough, I actually realized that the images show when I'm in the standard display, but that the problem appears when i turn it back to high quality (which was the default before).

Could the problem be that the pictures combined together are too heavy, and create a display problem when in high quality?

 

@BobLevine unfortunately did not change anything

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Community Expert ,
Apr 08, 2022 Apr 08, 2022

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I'd also suggest following my third suggestion. There could be corruption in your file.

 

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New Here ,
Apr 08, 2022 Apr 08, 2022

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Based on 1-2 suggestions, I tried to export the file in JPEG (where I could see the images in standard display but not in HQ), but the export came out empty. Only white pages. I tried to export it in PDF and InDesign crashed. 

 

I tried suggestion 3, re-opened the IDML and (even in HQ) all images displayed as grey boxes (see attachment)... I don't really know what the problem is. 

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Community Expert ,
Apr 08, 2022 Apr 08, 2022

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I tried suggestion 3, re-opened the IDML and (even in HQ) all images displayed as grey boxes (see attachment)... I don't really know what the problem is.

If the re-opened idml file shows grey frames instead of actual previews, it means either that:

  • the links were missing when you exported the indd file ao idml format
  • there are problems with the previews of your imported images files. Did you try to open them in Photoshop and to resave them?

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Community Expert ,
Apr 08, 2022 Apr 08, 2022

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One more thing to try: You could have a problem with your InDesign preferences and caches:

Here's how to handle that:

Adobe InDesign: Rebuilding Preferences and Cache Fileshttps://www.rockymountaintraining.com › adobe-...

 

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