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Indesign problem

New Here ,
Apr 05, 2024 Apr 05, 2024

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when I open Indesign this pops up 

Sorry, InDesign has encountered an error and needs to close.
You will not be able to use InDesign at this time. Please contact Customer Support and use the reference code 205 for more information on how to resolve this issue. how can I resolve it? The customer support not working ether.
 
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Community Expert ,
Apr 05, 2024 Apr 05, 2024

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What version of InDesign and what operating system? Exact version numbers for each!

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Community Expert ,
Apr 05, 2024 Apr 05, 2024

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This sounds like a registration/login issue.

You haven't told us your version of InDesign, but if you use a Creative Cloud version I would suggest you start by opeing the Creative Cloud Desktop Application and logging out, the restart your computer, re-open the desktop app and sign in again and let us know if that solved the problem.

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Community Expert ,
Apr 05, 2024 Apr 05, 2024

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It's alo possible your subscription expired (or the server thinks it has).

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