InDesign problems: slashed zero, sudden crashes, find & replace

[Christian Schröter]

InDesign crashes suddenly from time to time since ever (worst version was CS6, most stable version was CS4). Especially after PDF exports. Sometimes it gets stuck while exporting PDF instead after on or more PDF exports.

Secondly and very annoying: Since the last update it always gives me a slashed zero instead of a normal zero and that is not searchable and not replacable. I’ve always select the wanted zero from “glyphs” menu and copy and paste it. Very annoying. This happens with the font Myriad Pro—not with every font.

Third annoying bug is that the options for search & replace suddenly and often diminish to only two options (“Document” and ”All documents”—the other options disappear (such as “Marked Text”, “Paragraph”—I’ve translated this as I use the german version) …

[Eugene Tyson]

Can you provide your OS and your computer specs? 
What version of InDesign are you using now?

What steps can we take to recreate the issues?

Can you provide sample documents to try the issue for ourselves?

If you think it's bugs then you can post the bugs Forum where your issues and bugs will be read by the Adobe team.

https://indesign.uservoice.com/forums/601180-adobe-indesign-bugs

These forums are really aimed at users helping users resolve issues.

We'd be delighted to help you - but require more information at the moment.

Thanks

[Christian Schröter]

M2 Mac … latest Sonoma … I won’t post bugs to the bugs team as they ignore them since ever …

[Derek Cross]

Which (exact) versions of InDesign and Sonoma do you installed?

[Christian Schröter]

Man. The latest, as I said … Sonoma 14.3 … InDesign 19.1 … and as I said two bugs appear since ever, the slashed zeroes since the latest update …

[Peter Spier]

What laguage localization for the application is installed, and which language is assigned to your text when you get the slashed zero?

If this were a bug we most likely would have seen it reported here many times, but as far as I know this is a first.

[Christian Schröter]

Everything german—but as I said it happens only with one specific font and didn’t happen before the update—it also doesn’t happen with other fonts. And amazingly in the “glyphs” menu both zeroes have exactly the same code … GID 13 … Unicode 0030 … just a different “name” (one with “slashed”, the other without) …

[Peter Spier]

Which version of Myriad Pro? Activated through Adobe Fonts or installed locally?

What happens if you select a slashed zero and change the assigned language?

This sounds like a font problem, possibly language related.

[Eugene Tyson]

And what version of InDesign?
They don't ignore them - that's just not true. 

If you don't post to the bugs forum then it may never be fixed. 

Can you address the rest of my requests - very difficult to help you otherwise?

[Christian Schröter]

It is true … I’ve posted the bugs for years … nothing happened …

[Eugene Tyson]

How do you know nothing happened? Did you revisit - can you share your bug reports in the bugs forums so we can at least upvote them? 

[Christian Schröter]

By the way there’s another annoying bug since CS5 … in some apps. If you want to enter colour values manually and jump between the fields with the tab key too fast the entered values mix up or disappear … 

[Eugene Tyson]

I use InDesign every day for the last 20 years and I've never noticed anything like this.

I'm not saying you're wrong - I'm saying I don't see this behaviour on a day to day basis using the software for 8 hours a day.

It's very odd behaviour.

So you can't blame us for trying to get more information from you. 

It's very difficult to help you without the information to reproduce the bugs or else find a solution to not happen for you.

[Christian Schröter]

Blah, blah, blah. At first it’s very difficult to help with no clue … you should understand I’m not asking anybody to try to find out. I’m asking for somebody who knows. See the difference?

[Derek Cross]

Often issues that are posted on the forum may have a number of possible causes, so we have to ask questions to try and establish what might be the cause. For example, you were asked which exact version of InDesign, you replied "the latest", this answer is not helpful as we often find that there has been a useful update the OP wasn't aware of. Please be a bit more tolerant – "blah, blah, blah" doesn't help!

[Eugene Tyson]

No I don't see the difference. You have people here willing to try and help you - and you're being very dismissive and a bit rude, in my opinion.

Best of luck in finding your answer - that nobody has posted on this forum for over 15 years - that I've seen. 

You're the only person with the problem that I can find. 
You won't accept help being offered.

Good luck.

I'm willing to help - but you have to meet us half way and provide the information.
Blah blah blah 

[Barb Binder · Accepted solution]

Hi Christian:

Myriad Pro can assign slashed zeros as an independent Open Type feature or as a Stylistic Set. The controls are in a few places so I'm showing it you in a Paragraph style definition. Could slashed zeros have been in advertently enabled as a new default? If you aren't using styles, let me know and I can share a different screen shot. 

Now, Find/Change varies what it offers you based on where your cursor is. This is normal:

If yours is behaving differently than what I showed above, then this points to corrupt preferences, which can happen at any time, but we get more reports on this after an upgrade than any other time. You can reset your preferences following this link: https://www.rockymountaintraining.com/adobe-indesign-rebuilding-preferences-cache/

~Barb

[Christian Schröter]

Thank you … that was quite qualified and led me to the solution. The option “Slashed Zero” was not active. But I activated it (nothing changed) then deactivated it (again)—now it works. Apparently a funny bug. It seems that InDesign got hooked believing the option was active after the last update.

[Eugene Tyson]

Can't replicate the behaviour - and I can't say it's a bug or not. But seems to have solved your issue. 

Hard to know what went wrong.

Glad it's fixed for you.

[Christian Schröter]

But I can say it’s a bug. »Slashed Zero« was not active but they appeared. That is nothing else than a bug.

[Eugene Tyson]

I can't replicate or even see it. So I can't say it is or isn't. Schrodinger's bug I suppose. 

[Barb Binder]

Hi Christian:

Well, I'm glad we got one thing off your list!

Was the information I shared helpful in dealing with the find/change dialog box? As I said, it offers you different options depending on your cursor position, and sometimes when people ask about it, that's all it is. Other times it's an issue with preferences.

~Barb