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Indesign Publish Online Interactive PDF Randomly Playing Sounds

New Here ,
Aug 07, 2023 Aug 07, 2023

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Hi, I created an interactive PDF in adobe indesign that has videos throughout the presentation. When you view it online, the pages randomly play sound on pages that do not have video on them as the deck is loading. How do I fix this? there is only the option to have the videos play on page load. 

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Community Expert ,
Aug 07, 2023 Aug 07, 2023

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You can't succesfully include video in an Interactive PDF. You can with InDesign's Publish Online feature, whose format is HTML5.

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New Here ,
Aug 07, 2023 Aug 07, 2023

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Apologies for confusion, I am using the Publish Online feature, not interactive pdf, the sound plays on load

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Community Expert ,
Aug 07, 2023 Aug 07, 2023

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Can you provide a link to the Publish Online document for testing purposes? It's hard to provide help for something which happens "randomly".

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