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inDesign publish online links not working on mobile devices

New Here ,
Aug 18, 2021 Aug 18, 2021

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Hello!

I have an online publication that has shapes (stars) as links to webpages that work on desktop but not on mobile:

https://indd.adobe.com/view/6b9a90d5-9f77-490e-9f5d-cf4b929b834b

 

Is there a way to correct the links so they work on mobile as well?

 

 

TOPICS
Bug, Performance, Publish online

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Adobe Community Professional ,
Aug 19, 2021 Aug 19, 2021

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Hi Benjamin,

opened your publish online document with Firefox on Windows 10.

The links do not work.

 

Can you show a screenshot of the page with a button selected and the Buttons panel open so we can see what's going on there? Normal view with frame edges showing.

 

Thanks,
Uwe Laubender

( ACP )

 

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New Here ,
Aug 19, 2021 Aug 19, 2021

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Thank you for helping me!

 

So the links are just transparent squares I inserted over the shapes since the shapes are animated with a "fade in" (the numbered text is not hyperlinked). I had to create multiple pages (which the tabs on the left are buttons that send the user too when clicked). I have found with firefox you have to allow popups for the links to work. Also, yesterday, I got some of the links to work mobile but it would open two windows, one that displayed an error and owne that worked.

 

Online Pub.JPG

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Adobe Community Professional ,
Aug 19, 2021 Aug 19, 2021

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Hm. Your screenshot is showing an empty field for URL as target in the Button panel.

 

Regards,
Uwe Laubender

( ACP )

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New Here ,
Aug 19, 2021 Aug 19, 2021

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Oops!

 

I'll try correcting that and then testing mobile.

 

Thanks!

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New Here ,
Aug 19, 2021 Aug 19, 2021

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Ok!

It's working, but is there a way to get it to only open one window on the mobile platform? Currently it uploads 2 tabs and one tab is the link and the other is an error.

 

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