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InDesign Publish Online Uploads to 99%...then nothing

New Here ,
Jun 23, 2023 Jun 23, 2023

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I have done everything suggested to try to get my previously published online InDesign document to upload. I have signed out, signed back in, restarted my Mac, made all the image sizes in the document smaller, re-saved the document but nothing I do works. It uploads to 99% and then nothing - no error message. It just says "uploading" indefinitely.

When I tried to update the existing document, it takes me to the menu to choose an existing document, however nothing comes up. The page for the previously uploaded document doesn't seem to exist anymore.

 

Any ideas??

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Adobe Employee ,
Jun 27, 2023 Jun 27, 2023

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Hi @elisal36272 ,

 

I understand how frustrating it can be when you're unable to upload your previously published online InDesign document. Please share a few more details like:

 

  1. The version of InDesign & OS.
  2. Is this happening with this specific file or multiple files? Please test this on a new file and let us know how it goes.
  3. Is the file saved locally or on any network or shared drive?

 

We're here to help, just need more information.

 

Thanks

Rishabh

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New Here ,
Jul 01, 2023 Jul 01, 2023

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Hi,

I'm on InDesign 18.4 and my OS is Ventura 13.4.1

I have a brand new MacBook Air A2 so I figure everything should work. It's a local file as I'm a semi-retired freelancer. The InDesign file I'm trying to update online is something I've been working on for years (compilation of recipes that I update periodically). This has never been a problem up to now. I don't tend to create many of these types of files so I don't have something else to test. I'd have to create something from scratch.

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New Here ,
Aug 18, 2023 Aug 18, 2023

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Looks like InDesign fixed itself! I have successfully managed to update my original file I published online which is great because I had given out that url to a number of people to access my recipe book. I did update my InDesign app and I guess the glitch has been fixed in the latest version.

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