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indesign quits unexpectedly when opening saved documents

Contributor ,
May 27, 2024 May 27, 2024

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good morning

as I wrote indesign quits unexpectedly when opening saved documents.

not just one document, many documents.

the problem occurs on Apple M1 Max, macOS 13.5.2 (22G91), indesign 19.4

 

I isolate the problem by opening the documents from the PC only after disconnecting the network drives that could contain links inserted in the problematic documents: in this way, with indesign 19.4 x64 I can open the files and save them.
on macos I tried to disable "Check Links Before Opening Document" but I can't open documents (indesign crash)

Is it possible to resolve the problem by examining the indesign log (probably some corrupted image or similar)?

obviously I encounter this problem on documents with very urgent delivery...

 

thx

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correct answers 1 Correct answer

Community Expert , May 27, 2024 May 27, 2024

Update your system to 13.6, then, reset InDesign preferences.

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Community Expert ,
May 27, 2024 May 27, 2024

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Update your system to 13.6, then, reset InDesign preferences.

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Contributor ,
May 27, 2024 May 27, 2024

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really update to 13.6 not 14.5 ?

thx

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Community Expert ,
May 27, 2024 May 27, 2024

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Other issues occur with Sonoma even if they are supposed to be fixed. With Ventura 13.6, all runs fine.

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New Here ,
May 27, 2024 May 27, 2024

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grazie @jmlevy  
dopo l'aggiornamento c'è stato un miglioramento sensibile.
appena verifico che il problema è risolto (veramente) segno come risposta corretta !
😄

 

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Contributor ,
May 28, 2024 May 28, 2024

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da notare che oltre a fare quanto suggerito da jmlevy, ho dovuto fare pulizia di tutte le modifiche presenti nei brani, eliminando le solite maledette cross-reference non risolte.

 

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