InDesign quitting when trying to open specific file

New Here ,
Mar 15, 2022 Mar 15, 2022

Copy link to clipboard

Copied

I am trying to open a file I created a week ago. It has one link that is something I created and then just contains copy and lines. It keeps shutting down when I try to open. I have shut down my computer, updated the app, etc. and nothing is working. Please help!

 

TOPICS
How to

Views

64

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Mar 15, 2022 Mar 15, 2022

Copy link to clipboard

Copied

Try to reset preferences: quit InDesign and relaunch it while holding down the Shift, Ctrl and Alt keys [Windows], Shift, Ctrl, Alt and Cmd keys [Mac] until you see a warning message asking for confirmation.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Mar 15, 2022 Mar 15, 2022

Copy link to clipboard

Copied

LATEST

I tried the BlindOpenIDML script, and InDesign still crashed. 

You could try emailing the file to idfile@adobe.com. as Adobe suggests if all other methods of recovery have failed.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines