Indesign "Publish Online" Not Working

Community Beginner ,
May 20, 2020 May 20, 2020

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I'm getting an error when trying to publish a document.

Is this a known error on Adobe's side that is being worked on? Could be related to a recent update as it has worked fine before updating.

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Bug , Performance , Publish online

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correct answers 4 Correct answers

Community Expert , May 20, 2020 May 20, 2020

As of 5 pm Pacific time on Wednesday, 20 May, the Adobe status link that Ashutosh provided shows that the AWS issues are fixed. You should try Publish Online now to see if that fixed your problem.

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Adobe Employee , May 27, 2020 May 27, 2020

Hi there,

 

Sorry to hear about your experience. We are currently seeing some issues with Adobe online services. Engineers are working urgently to fix the issue. Please check the status of the services on https://adobe.ly/2xSSmlE

 

Regards,

Ashutosh

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Community Expert , May 27, 2020 May 27, 2020

Try now. There was a problem earlier today.

 

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Adobe Employee , May 29, 2020 May 29, 2020

Hi there,

 

We regret the inconvenience. All Adobe services including fonts are up and running again. There should be no issues using online services.
You may always change status of the services on https://adobe.ly/2xSSmlE

Thanks for your patience.

 

Regards,

Ashutosh

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New Here ,
Nov 25, 2020 Nov 25, 2020

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Oh, I didn't know this. Thank you for letting me know!

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New Here ,
Nov 25, 2020 Nov 25, 2020

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I am having the same issues (Publish online messages) in New Zealand, would this outage extend to us, out here in the pacific.

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Community Expert ,
Nov 25, 2020 Nov 25, 2020

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Perhaps, because the InDesign Publish Online files may be stored by Adobe on a US Amazon AWS server.

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New Here ,
May 07, 2021 May 07, 2021

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My publish online is currently not working. What should I do?

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New Here ,
Apr 17, 2022 Apr 17, 2022

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I have a problem with publish online. I have tried repeatedly to publish my work, but it refuses. What is the solution?

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