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InDesign saving problems

New Here ,
May 28, 2021 May 28, 2021

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Has anyone been experiencing the "InDesign" message below.... it seems to have started in the last week or so.

 

 

any help is much appreciated

 

marianos63108025_0-1622224811632.png

 

TOPICS
Bug , Performance , Sync and storage

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Community Expert ,
May 28, 2021 May 28, 2021

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Which version of InDesign and OS?

How much RAM and spare disk capacity do you have?

Does it appear after trying to save one particular document or all of them?

 

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New Here ,
May 29, 2021 May 29, 2021

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Hello Derek,

 

 

Using 16.2.1  Catalina 10.15.7  and 64gb memory.  One thing that I just noticed the even when getting the message it is saving the file

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Community Expert ,
Jun 05, 2021 Jun 05, 2021

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You still haven't indicated how much spare disk capacity you have on your hard disk.

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Community Expert ,
May 28, 2021 May 28, 2021

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Hi Mariano,

take this message seriously. Never saw this message with one of my documents.

What happens if you click "Learn More…" ?

 

What else can be done?

[1] First try to export the document to PDF/X-4 without downsampling images.

[2] Then try to export to IDML and if that can be done without issues you should be able to work on by opening the IDML file and save to a new document name.

 

Of course, I hope you have made backups regularly in case everything goes wrong.

 

Regards,
Uwe Laubender

( ACP )

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New Here ,
Jun 04, 2021 Jun 04, 2021

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Hello,

It keeps happening.  When I click on "learn more"  it takes me to website.

 

https://helpx.adobe.com/indesign/kb/troubleshoot-file-issues.html#damaged_file

 

it is intermitent, not happening all the time.

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