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InDesign stuck in 15.3.1 version

New Here ,
Apr 08, 2021 Apr 08, 2021

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I cannot update further from 15.3.1 version. Every time I try to install any newer version, it crashes so I go back to that one. I have tried all the solutions I found in the troubleshooting page.

I have Windows 10 running and updated.

 

Any ideas?

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Adobe Community Professional ,
Apr 08, 2021 Apr 08, 2021

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"… I have tried all the solutions I found in the troubleshooting page. …"

 

Hi Axel,

please post the link to that troubleshooting page.

Maybe there is something else you could try.

 

Regards,
Uwe Laubender

( ACP )

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New Here ,
Apr 09, 2021 Apr 09, 2021

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Adobe Community Professional ,
Apr 09, 2021 Apr 09, 2021

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Will the crash occur during the installation of InDesign 2021?
Or will it occur when you start up InDesign 2021 the first time?

 

Regards,
Uwe Laubender

( ACP )

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Adobe Community Professional ,
Apr 09, 2021 Apr 09, 2021

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Have you tried uninstalling your current version via the Creative Cloud application? Then re-install? Sometimes this will kick in the current version.

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