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Indesign v 2021 is not working

New Here ,
May 06, 2021 May 06, 2021

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Hello, 

I uninstalled creative cloud and install InDesign v 2021 and when I opened, it doesn't work, home page with menus and all tools is inactive. Help please 

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Adobe Employee ,
May 07, 2021 May 07, 2021

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Hi there,

 

Sorry to hear about this. Would it be possible for you to share the version of OS & InDesign? Have you tried resetting preferences of the app(https://helpx.adobe.com/in/indesign/kb/indesign-preferences-support-file-locations.html#DeleteInDesi...)? This information would help us assist you accordingly.

 

Looking forward to your response.

 

Regards,

Ashutosh

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