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I have some problem with the newest version of Indesign (16.3.2). I have MacBook 2020 13, with big sur 11.5. And when I no longer work with running InDesign (go to another program or something like that) InDesign turns itself off in a while. The same problem I have, when computer go to sleep – InDesing auto quit.
This problems I have since updating to newest InDesign and update the Mac OS system.
Can you help me?
Sorry about the trouble you are facing. This is an unusual behavior by the application. Could you please share a few more details like:
Thanks & Regards,
I have the latest MacBook Pro 2020 13inch with Intel, no M1 chip. With macOS v11.5.1.
Here are the answers your questions:
– The problem I have only with InDesign.
– I can’t say, but i think the problem starts with update InDesign.
– I don’t have any antivir programs, I don’t instal some plug-ins.
– Quitter for Mac... no!
– I try reseting InDesign preferences, but only within a few days...
I have new knowledge, InDesign auto-quit when the MacBook Pro go to sleep. I uploaded some data overnight,
and I set-up computer to "caffeinate"mode. InDesign still ran in the morning.
Thanks for some info
Thank you for sharing the details. I would suggest you to turn off "Automatic graphics switching" from the battery setting in both battery and power adapter mode in your Macbook and share your observation with us.
I don't have this option...
Sorry for the delayed response. We have recently released an update for InDesign (v 16.4), which addresses this issue. I would recommend you to update and see if this issue gets fixed. If not, let us know. We'd be happy to help you out.
Thanks & Reagrds,