• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

InDesign v16.3 - resume from display sleep causes app crash

New Here ,
Aug 06, 2021 Aug 06, 2021

Copy link to clipboard

Copied

InDesign crashing on resumption of work after screen sleep.

MacOS 11.4

Screen auto sleeps by MDM policy at 20mins

User comes back after 30mins, sees InDesign has crashed / no longer running

TOPICS
Bug , Performance

Views

90

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Aug 07, 2021 Aug 07, 2021

Copy link to clipboard

Copied

Try this out

 

Go to Apple menu > System Preferences and click Energy Saver > Deselect the automatic graphics switching checkbox.

 

EugeneTyson_0-1628323953107.png

 

 

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Sep 04, 2021 Sep 04, 2021

Copy link to clipboard

Copied

LATEST

Hi there,

 

Sorry to hear about your experience. In addition to the helpful response shared by Eugene, please try disabling the GPU Performance under Preferences as well & see if it makes any change in the behavior.
Additionally, please try following the troubleshooting steps shared on this community post to fix the unexpected behavior in InDesign.

I hope it helps.

 

Regards,

Ashutosh

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines