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InDesign v19 workspace comes and goes erratically

Community Expert ,
Jan 11, 2024 Jan 11, 2024

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I feel like an idiot having to finally give up and ask this, but how do I get my chosen workspace to stay up and available? (Win 11, ID 19.0.1 but persistent since first v19 release.)

 

What I want is simple: if ID is open, I want my workspace (all panes and palettes) visible. I use an enormous spread of panes that I've optimized over the years, and hate having to go look for things. Through the end of v18, other than the occasional glitch after an update or prefs reset, ID has quietly met this requirement and displayed my workspace from startup to exit, regardless of what doc I may or may not have open.

 

Since v19, ID seems to refuse to open a workspace until I open a document. Bad enough, except that I have occasionally opened ID to find my full workspace laid out, so it must be possible, right? And then it's a crapshoot as to whether the workspace will open even when I do open a regular work doc, one that has been closed multiple times with the full and proper layout around it. (I get a nearly empty ID screen with just the menu bar and doc window in those cases.)

 

No other problems with the UI or workspaces, even when I switch (I sometimes use a compact layout when I am working across apps).

 

So what changed, or what can I change, to have ID bring up my full, preferred workspace at all times, without playing this hide-and-seek game?


┋┊ InDesign to Kindle (& EPUB): A Professional Guide, v3.1 ┊ (Amazon) ┊┋
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Bug , How to , Performance

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correct answers 2 Correct answers

Community Expert , Jan 11, 2024 Jan 11, 2024

So, this happens while  'Preferences > General, and the option to Show “Home” Workspace When No Documents Are Open' is UNchecked?

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Community Expert , Jan 19, 2024 Jan 19, 2024

And yes, that was it. My whole workspace now comes up regardless of the open doc status.

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Community Expert ,
Jan 11, 2024 Jan 11, 2024

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It looks like this is not a problem on the Mac with 19.0.1 (Ventura 13.6). Have you tried deleting your InDesign cache files? As I'm sure you know interface issues can often be cleared up by doing that. It seems at least worth a try.

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Community Expert ,
Jan 11, 2024 Jan 11, 2024

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So, this happens while  'Preferences > General, and the option to Show “Home” Workspace When No Documents Are Open' is UNchecked?

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Community Expert ,
Jan 11, 2024 Jan 11, 2024

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That might have done it, although I've seen every combination in the last few weeks  — home screen with and without workspace, opened doc with and without, etc. But it seems to consistently open with the full workspace with that unchecked. Tentative thanks. 🙂


┋┊ InDesign to Kindle (& EPUB): A Professional Guide, v3.1 ┊ (Amazon) ┊┋

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Community Expert ,
Jan 19, 2024 Jan 19, 2024

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And yes, that was it. My whole workspace now comes up regardless of the open doc status.


┋┊ InDesign to Kindle (& EPUB): A Professional Guide, v3.1 ┊ (Amazon) ┊┋

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Participant ,
Sep 14, 2024 Sep 14, 2024

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I'm having a similar problem where panes and palettets randomly disappear, and I DO have “Home” Workspace When No Documents Are Open' CHECKED. It's mostly the control palette which disappears, but sometimes it's pages. All my apps and OS are totally up to date and my computer is brand new. This has been happening for a few years, over multiple updates and even a change to a new computer. Any thoughts?

Thanks,

Laura

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Community Expert ,
Sep 14, 2024 Sep 14, 2024

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@LauraFig

 

What platform, OS and InDesign versions? 

 

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Participant ,
Sep 14, 2024 Sep 14, 2024

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As mentioned, all apps and OS are 100% up to date and the Mac Studio computer is only a few weeks old.

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Community Expert ,
Sep 14, 2024 Sep 14, 2024

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Whenever you make a custom workspace, you should quit and restart InDesign afterwards. This firms up the permanence of the custom workspace.

Bear in mind this simple thing: if you press Tab, all the panels hide. Press Tab again, they panels return to view.

Similarly, pressing Shift-Tab hides the dock of panels. Pressing Shift-Tab again returns the dock of panels to view.

 

And oddly...

Home Workspace comes into view if you close all documents, but you cannot simply choose it from the Workspace menu. It has its own Monopoly® House Icon (should be green) to click on. Conversely, tho, you can be in the Home Workspace and choose one of the preset/custom workspaces, even if not documents are open.

Mike Witherell

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Participant ,
Sep 14, 2024 Sep 14, 2024

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Thanks, I'll give this a try. I've never had all the panels dissappear, but this is good to know in case it happens!

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