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InDesign won't start. I have to deinstall and reinstall it every time.

Explorer ,
Sep 11, 2023 Sep 11, 2023

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Hello,

for some reason InDesign 18.5 won't start on my MacBook Pro M1 Ventura 13.1. I have to deinstall and reinstall it every time. When I deinstall it, I'm being asked if I want to reset all presets etc. which I decline. I don't want to lose my presets, especially the export, document and layout settings. Is there an easy way to save and reimport them, if I have to get rid of them to solve the problem?

Thanks!

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Activation billing and install , Bug , Import and export , Sync and storage

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correct answers 2 Correct answers

Community Expert , Sep 11, 2023 Sep 11, 2023

Update your operating system.

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Community Expert , Sep 11, 2023 Sep 11, 2023

Or go back to 18.4 or 18.3.

 

Regards,
Uwe Laubender
( Adobe Community Expert )

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Community Expert ,
Sep 11, 2023 Sep 11, 2023

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Update your operating system.

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Community Expert ,
Sep 11, 2023 Sep 11, 2023

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Or go back to 18.4 or 18.3.

 

Regards,
Uwe Laubender
( Adobe Community Expert )

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