Indesign won't start - The Welcome page flashes and then nothing

[paulgell]

I saw a post from sometime back advising to hold Control, Option, Command and Shift when starting. This works after clicking on a prefences message. But Indesign appears to have reset itself and the Interface text is very big. The only way to change this is by altering the settings but these don't take effect until I restart and so I'm going round in circles. Any advice?
Working on Mac OS Ventura 13.2
Indesign 18.5

[Derek Cross · Accepted solution]

Holding down Ctrl+Alt+Shift. (for Windows) or CTL+OPT+CMD+Shift (for Mac OS X) resets the InDesign preferences back to the factory defaults.

Is your issue that the appliction diplays larger than you wish, does this apply to other applications or just to InDesign?

[paulgell]

All other Adobe applications are working fine and the interface is normal. It's just Indesign that has large text on the interface. I also tried uninstall and reinstalling Indesign but the only way to start it is by holding down CTL, OPT, CMD and shift.

[Derek Cross]

https://community.adobe.com/t5/indesign-discussions/ui-scaling-in-indesign-scale-user-interface-base...

[paulgell]

Thanks. But the interface changes don't take effect until restarting Indesign, which won't restart without going back to the factory default and the interface has changed again and I'm going round in circles.

[Derek Cross · Accepted solution]

Have you tried setting the interface size without any document open then closing and reopening the application. I just tested it (on a Mac) and it worked?

[paulgell]

Thank you. I've tried this but it still won't let me start Indesign without holding down the keyboard keys.

[Derek Cross · Accepted solution]

A few questions:

How much RAM and spare hard disk capacity do you have?

When you've reset the InDesign preferences do you get a question asking you “Delete InDesign Preference Files?” and you  click Yes?

Have you tried uninstalling InDesign and reinstalling it again?

[leo.r]

https://community.adobe.com/t5/indesign-discussions/failure-to-launch-indesign/m-p/14013403

[MaErTa]

I have the same problem. 
To open indesign I need to uninstall and install again. 😕