Install InDesign and Creative cloud

New Here ,
Jun 01, 2022 Jun 01, 2022

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I have tried to install InDesign and Creative Cloud to my Mac without any sucess. Creative Cloud stops at 22% and InDesign just dont continue to the installpage. I have tryed to uninstall it and followed the steps on the support. 

 

Any tips?

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Activation billing and install

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Adobe Community Professional , Jun 01, 2022 Jun 01, 2022
There are things to try Reinstalling rarely fixes everything - you can do a complete reinstall using the Creative Cloud Cleaner Tool https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html --- If it's still not working Try creating a new user account on your machine. If it works then there's something in user account preventing the install.

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Adobe Community Professional ,
Jun 01, 2022 Jun 01, 2022

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There are things to try

 

Reinstalling rarely fixes everything - you can do a complete reinstall using the
Creative Cloud Cleaner Tool https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

 

 

---

If it's still not working

Try creating a new user account on your machine.

If it works then there's something in user account preventing the install.

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New Here ,
Jun 01, 2022 Jun 01, 2022

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Thank you for your help. I found old InDesign files when I was going trough your steps. When I put theese in the trash it worked to install Creative Cloud. Have a nice day.

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