Copy link to clipboard
I have tried to install InDesign and Creative Cloud to my Mac without any sucess. Creative Cloud stops at 22% and InDesign just dont continue to the installpage. I have tryed to uninstall it and followed the steps on the support.
There are things to try
Reinstalling rarely fixes everything - you can do a complete reinstall using theCreative Cloud Cleaner Tool https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html
If it's still not working
Try creating a new user account on your machine.
If it works then there's something in user account preventing the install.
Thank you for your help. I found old InDesign files when I was going trough your steps. When I put theese in the trash it worked to install Creative Cloud. Have a nice day.