Install version 16.4 of indesign

[MOVA31477203kwxj]

Hello everyone! I would like to see who can help me with the installation file of indesign 16.4, I use it for my hp printer by hp plugin.

[Barb Binder]

InDesign only allows us to download and install the current version (18) and the previous version (17) through the CC desktop app. You can try reaching out to Adobe Customer Care for the installers for earlier versions. 

https://helpx.adobe.com/contact.html

~Barb

[MOVA31477203kwxj]

Los instaladores cargados en creative clud solo esta disponible hasta la version 17 no hay anteriores a esa version, trate de contactarme pero no me dan respuesta me dejan colgado en el chat.

[Robert Tkaczyk]

But what exactly is the problem 

[MOVA31477203kwxj]

un plugin que utilizamos para hacer los archivos para la impresora hp.

[Robert Tkaczyk]

In that case you either need new plugin - or find somewhere installation CDs or ISOs.

Don't think you'll ever get them from Adobe directly ...

[Barb Binder]

Can you reach out to HP for an updated plug-in?

~Barb

[Robert Tkaczyk]

Are you trying to use SmartStream? 

https://h30434.www3.hp.com/t5/DesignJet-Large-Format-Printers-Digital-Press/New-Smartstream-Designer... 

[Laubender]

Hi @MOVA31477203kwxj ,

there is a chance to get InDesign 2021 version 16.4 running if you can access a backup of your application folder at the point in time where InDesign 16.4 was installed. Simply retrieve the Adobe InDesign 2021 folder from the application folder and move it to your machine's application folder. Then log out of Creative Cloud Desktop App, restart your machine, log in to the Creative Cloud Desktop App. Now the app is looking for installed versions of Creative Cloud software and should recognize InDesign 16.4.

Regards,
Uwe Laubender
( Adobe Community Expert )