Interactive buttons not work when I export PDF

Report · Jul 21, 2024

Hello, I have put sound buttons on my PDF on each page. These sound buttons were in indesign app. When I want to export this file as an interactive PDF, I get an error "this file contains media and buttons with playback control actions, which may not work in interactive PDF." And after that "one or more interactive elements are rotated or sheared in ways that PDF files cannot reproduce. Those elements will be adjusted in the exported PDF."
in the exported file there are buttons there, and they are working well as a button, but when I click on them, there is no sound playing. I mean there is a button, but there is no song and action.
what should I do to have my final interactive PDF with my sound button working? I do not want to do publish online because I want the PDF form.

Report · Jul 21, 2024

I strongly suggest that you abandon the idea of using any multimedia in a PDF. It is nothing short of a crapshoot even with Acrobat / Reader. Combine that with buttons and you have nothing but an exercise in futility.

Report · Jul 21, 2024

Well, you got all the warnings saying it might not work. And it doesn't. So my advice is: stop wondering why, it won't work so much is clear and it said so on export. A 'interactive PDF' never worked in anything else than Acrobat anyway and never on (i)Phones etc. at all.

Just don't.