Interactive PDF: Action "Go To Destination" not working

New Here ,
Feb 10, 2021 Feb 10, 2021

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Hello I'm using the newest InDesign CC and i want to create an Interactive PDF.

In the PDF I used the actions "Go To Next/Previous Page" and "Go To Destination". For the "Go To Destinations" I previously set bookmarks.

At first it worked with the "Go To Destination"-buttons but after i put a lot of effort and time in my work the buttons dont work when i export it. Only the "Go to Next/Previous Page"-buttons work.

 

The document has round about 40 pages and ~110 buttons. Im using Adobe Acrobat Pro DC to open the PDF.

Maybe someone else had the issue and can help me?

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Bug , How to , Import and export

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New Here ,
Feb 10, 2021 Feb 10, 2021

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Quick addition: If I open it up in Opera or PDF24 all buttons work. But not with other programs

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Adobe Community Professional ,
Feb 10, 2021 Feb 10, 2021

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Hi,

it should also work if you open the PDF in Adobe Reader for Windows 10 or Mac OS.

All other devices or PDF reader software, especially reader software in browsers: It may or may not work.

 

Regards,
Uwe Laubender

( ACP )

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Adobe Community Professional ,
Feb 10, 2021 Feb 10, 2021

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Are you using simple hyperlinks (which can be word(s) or a button shape) or are you using roll-over buttons?

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New Here ,
Feb 10, 2021 Feb 10, 2021

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I used roll-over buttons

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Adobe Community Professional ,
Feb 10, 2021 Feb 10, 2021

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Can you share the file, or a subset thereof?

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New Here ,
Feb 10, 2021 Feb 10, 2021

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When I make a subset, it sometimes work. But not with the whole file.

Unfortunately the PDF contains personal data. When I cut out the "sensible parts" the PDF contains only ~10 pages and then it works with Adobe Acrobat Pro DC.

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Explorer ,
Feb 16, 2022 Feb 16, 2022

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I'm having the same problem. I get an error message saying the Go To Page action isn't supported in PDF. I'm using ID 2022 v 17.1,  and opening it in Acrobat Pro v 2021.001.20039.

 

Go To Page Error Message.png

 

Button Settings.png

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Adobe Community Professional ,
Feb 17, 2022 Feb 17, 2022

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You are most certainly NOT having the same problem. The warning is quite straightforward. Use bookmarks instead.

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Explorer ,
Feb 17, 2022 Feb 17, 2022

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Straightforward or not, I HAVE used Go To as an action in the past. Has Adobe disabled it?

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Adobe Community Professional ,
Feb 17, 2022 Feb 17, 2022

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LATEST
Go to page is not supported in PDF. There's really nothing else to say.

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Adobe Community Professional ,
Feb 16, 2022 Feb 16, 2022

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As mentioned,  rollover multi-state buttons will not work in PDFs, use simple links. 

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