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Issue opening files in Indesign

Contributor ,
Nov 03, 2022 Nov 03, 2022

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With this post I would like to ask a question.

 

I have a Mac which has issues opening Indesign files. When double clicking a file in the finder, the Indesign tmp file is created, but the file is not openend and displayed. After a second or thirth attempt it seems to work.

 

I've tried reverting to the default workspace, removing caches, removing preferences, ... nothing seems to work. The issue occures on Os X Monterey, in CC2022 and 2023. The files are located on a server. Using the same user account on another machine, the issue doesn't occure. Using another account on the same machine, the issue persists. 

 

 

Does any one have any suggestions?

 

 

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Community Expert ,
Nov 03, 2022 Nov 03, 2022

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Make sure you have full read/write permissions to the location on the drive.

 

https://support.apple.com/en-gb/guide/mac-help/mchlp1203/mac

 

And can you let us know if it's locally on your computer - or is from a cloud service like Dropbox or Adobe Cloud Service or another?

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Contributor ,
Nov 03, 2022 Nov 03, 2022

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The files are located on a server. Using the same account on another machine, the issue doesn't occure ... It seems the issue is related to the machine ...

 

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Community Expert ,
Nov 03, 2022 Nov 03, 2022

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Which version of InDesign do you have installed on your computer and which version of Indesign were the documents you are trying to open created in?

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Contributor ,
Nov 03, 2022 Nov 03, 2022

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I've updated the orignal post.

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