Issue with indesign after OS upgrade to 12.3.1

[monicac36035279]

SO i ran the update this morning. Now i can't just "save" files to my external hard drive in indesign 17.2 without them then opening up as READ OLNY. Locally it works fine though.

I've check all pernissions did an indesign reinstall - ALso tried a different external drive but still the same issue arises. SO its must be an OS/indisng issue.

Are there any solutions to this or has anyone else come across this since updating?

[chris24029315ege9]

Hi,

Had the same issue with a few clients, Sophos AV caused the issue. Weirdly only happens with InDesign, Illustrator & Photoshop saved fine.

InDesign would save to the local machines SSD fine, tried connecting to the network share using AFP / SMB made no difference.

Do you have Sophos AV installed by any chance?

Cheers

Chris

[monicac36035279]

hi there,

not sure what : Sophos AV is

[monicac36035279]

just searched on mu HD and nothing has come up.

[chris24029315ege9]

Glad to hear its sorted - Sophos is an Anti Virus product

[jtparham13]

Having identical issues after updating to 12.3.1, across Illustrator, InDesign, and Photoshop.

Also experiencing issues with linked images in InDesign.

[monicac36035279]

been searching for fixes - but no joy. thought it was my external drive giving up at first. HAve been in chats with Adobe and someone is calling me back at some point. Its got to be an OS/CC conflict somewhere.  ANy idea of any fixes apart from saving locally then copying across.

[jtparham13]

no, they've only followed up with asking me if I'm able to do that (save to desktop and drag over)

[jtparham13]

this has worked for me -

"Go to your Mac System Preferences/Security and Privacy and grant Illustrator Full Disk Access."

You may have to click on the "+" and add Illustrator

[monicac36035279]

yes! genius!!! That has worked perfectly - thanks so much. The update must have chnaged the settings somehow 🙂