Issues coming out of sleep -- Mac with M1 processor

Community Beginner ,
Jul 11, 2022 Jul 11, 2022

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I work multiple Adobe programs on two computers, a Mac Studio with M1 Ultra processor and a 14-inch MacBook Pro with M1 Max CPU.  When working on either machine, with some combination of InDesign, Illustrator, and Photoshop open, when the computer comes up out of sleep, the Adobe apps are in full screen width mode but the top of the app windows are only about midway up the screen, plus all of my palettes have been moved from the upper right corner to the upper left corner of the app window.

 

Is there some switch I can throw to prevent this from happening?  I do not recall seeing this on my prior Macs powered by Intel chips.

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Adobe Community Professional , Jul 15, 2022 Jul 15, 2022

Disconnect the monitors on the MBP and try putting it to sleep/lock.

We've seen this issue with mulitple external monitors on our M1 MBP.

Mac does not recognize the external monitor when it wakes causing the apps to resize, swap to the default screen size/orientation.

This would explain why you are seeing consistent results each time in the same XY position.

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Adobe Community Professional ,
Jul 12, 2022 Jul 12, 2022

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Dont put your computer to sleep. Lock the screen. I've had this issue for years both Intel and M1, prior to Monterey.

Kevin Stohlmeyer
Adobe Community Professional/Adobe Certified Instructor

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Adobe Employee ,
Jul 12, 2022 Jul 12, 2022

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Hi @RockyRakoon ,

 

We're so sorry to hear about the trouble. We'll need to test this on our end, so could you please share a few more details like:

 

  1. The version of InDesign.
  2. Does this happen every time after resuming from sleep mode?
  3. If possible, please record a video capturing the issue and share it with us.
  4. After reproducing the issue, please collect and share System Logs with us.

 

We're here to help, just need more information.

 

Regards

Rishabh

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Community Beginner ,
Jul 14, 2022 Jul 14, 2022

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I'm using the latest version of all Adoce programs (Apple silicon versions).  Issue just happened again even after locking screen.  I'll attach a before and after screenshot of Illustrator (Indesign had the same issue and I'll also post that...you can see in the Illustrator after shot that the palette of tools that usually go to the upper right have moved.  

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Adobe Community Professional ,
Jul 15, 2022 Jul 15, 2022

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Do you have external monitors connected?

Kevin Stohlmeyer
Adobe Community Professional/Adobe Certified Instructor

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Community Beginner ,
Jul 15, 2022 Jul 15, 2022

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Yes.  I have two setups and I'm seeing this at both.  One is a MacBook Pro connected to an LG monitor, the other is a Mac Studio connected to a Mac Studio Display.  Hadn't thought if it could be the external monitor thing...this did not happen when I was on the iMac that the Studio has now replaced...

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Adobe Community Professional ,
Jul 15, 2022 Jul 15, 2022

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Disconnect the monitors on the MBP and try putting it to sleep/lock.

We've seen this issue with mulitple external monitors on our M1 MBP.

Mac does not recognize the external monitor when it wakes causing the apps to resize, swap to the default screen size/orientation.

This would explain why you are seeing consistent results each time in the same XY position.

Kevin Stohlmeyer
Adobe Community Professional/Adobe Certified Instructor

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Community Beginner ,
Jul 15, 2022 Jul 15, 2022

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I will reach out to Apple on this, too.  It stuns me that this is what is going on.  I mean, my Mac Studio has to have an external monitor so this can't be fixed...

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Adobe Community Professional ,
Jul 18, 2022 Jul 18, 2022

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Did you experience the same issue with the external monitor disconnected from the MBP?

Kevin Stohlmeyer
Adobe Community Professional/Adobe Certified Instructor

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New Here ,
Aug 02, 2022 Aug 02, 2022

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This is happening to me, too. Mac Studio M1 with 2 external monitors. After sleep, EVERY Adobe app (Photoshop, InDesign, Dreamweaver, Illustrator) drops to a position about 25% down from the top of the screen. Doesn't hop to the other monitor, but is just positioned lower. Didn't happen before the move to Mac Studio and Adobe 2022 upgrades. Before was using Mac Mini 2018 with same 2 monitors connected to USB-C.

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Community Beginner ,
Aug 02, 2022 Aug 02, 2022

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I know...frustrating, isn't it?  I can almost understand that I might see it by hooking my M1 Max MacBook Pro to an external monitor...but with my M1 Mac Studio ... well it has to hook to an external monitor.  I did not experience this with the 2021 Adobe apps on my older Apple Intel-based machines.  

 

I just can't  believe this hasn't been fixed yet...

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Adobe Community Professional ,
Aug 03, 2022 Aug 03, 2022

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I know and am in the same boat as everyone else. We use M1 minis, studios and laptops in our work environment. Any Mac has some sort of startup/wakeup lag both with monitor recognition and network connectivity.

Every morning my CC shows a "sync error" and my Outlook/Teams are not connected if I launch them too quickly and don't give the bloated Monterey OS time to "wake up".

Kevin Stohlmeyer
Adobe Community Professional/Adobe Certified Instructor

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