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I've been able to change KB shortcuts in AI and PS, but not ID. I get a "file is probably locked" message.
Can you show the error message? That shouldn't happen...
Which version of InDesign and OS?
Win 10 Home (all updates installed).
I've tried various names for the file, and I've deleted them and tried again from scratch.
Even though I get the error message, the KB shortcut changes do work, so I'm considering this "answered". Thank you both.
Even though I get the error message, the KB shortcut changes do work,
Hmm...to make sure it continues to work:
Even using a new "set" (not default) I still get the error message. However, the changes do go into affect anyway(!). I created a new workspace as you suggested. Thank you.
Very odd on that message...But glad this helps, at least a little!
Yes, odd. And only in ID, not PS or AI. Thank you for your help.
Thank you Jane-E.
I know that this thread is 3 years old, but I am having the problem. And I cannot change my shortcuts. I get the same error message and even resetting my preferences, creating a new shortcut set, new workspace, etc. nothing seems to work. Any ideas? Thanks, T
Forgot to mention: running on CC21 on macOS Big Sur 11.5. I am using an Apple M1.