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Large InDesign file keeps crashing when opened

Community Beginner ,
Jan 13, 2023 Jan 13, 2023

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Hello, 

 

InDesign keeps crashing when I try to open an indd file. I have also tried to open it in various locations as an indd and an idml file (from my local OneDrive saved files and from the desktop). 

 

The file has 612 links weighing in at 2.71GB. The InDesign file itself is 147.6MB. It has hyperlinks throughout.

 

I inherited the file and it seems that it has been reused every year for at least the last 5 years.

 

I am using macOS Monterey version 12.3.1 with 16GB memory. My Adobe InDesign has been updated to version 18.1

 

I can open other InDesign files.

 

Is there anyone who can offer any advice or insight as I'm at a loss!

 

Thanks in advance

🙂

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correct answers 1 Correct answer

Community Expert , Jan 13, 2023 Jan 13, 2023

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Community Expert ,
Jan 13, 2023 Jan 13, 2023

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Here is a collection of troubleshooting advice and procedures:

https://community.adobe.com/t5/indesign-discussions/reset-indesign-preferences-and-other-troubleshoo...

Mike Witherell

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Community Beginner ,
Jan 13, 2023 Jan 13, 2023

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Mike you are a life saver! I have turned off GPU and reset my prefs and I'm now able to open and work in the file. Thank you 🙂

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Community Expert ,
Jan 13, 2023 Jan 13, 2023

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  • I suppose that thee images are not external links but embedded. 
  • Look into the file history what happened in the past, when it was createt, saved, restored, etc. You get the file history if you hold down command kee (Mac) or ctrl key (windows) and go to the menu Abotu InDesign …
  • To revive the file I recommend to export as IDML (InDesign Markup Language), open that and save that file.
  • You should never place/import images and embed them. This is the main reason for corrupted files. Place the images as linked files, replace them. Avoid EPS.

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Community Expert ,
Jan 13, 2023 Jan 13, 2023

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OP already tried IDML way.

Files are not embedded as INDD file is very small.

 

â–’â–º ID-Tasker / ID-Tasker Server - work smart not hard â—„â–’

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Community Expert ,
Jan 13, 2023 Jan 13, 2023

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2,71 GB is not a small file. It is huge.

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Community Expert ,
Jan 13, 2023 Jan 13, 2023

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2.71 gb is size of linked images, but OP says .indd itself is only 147.6 mb...

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Community Beginner ,
Jan 13, 2023 Jan 13, 2023

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That is the size of the packaged links.

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Community Expert ,
Jan 13, 2023 Jan 13, 2023

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I cannot see that he has gone the IDML path.

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Community Expert ,
Jan 13, 2023 Jan 13, 2023

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First two paragraphs 😉 

 

â–’â–º ID-Tasker / ID-Tasker Server - work smart not hard â—„â–’

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Community Expert ,
Jan 13, 2023 Jan 13, 2023

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Can you share on priv your IDML file? Just the IDML file - no links or fonts. 

 

â–’â–º ID-Tasker / ID-Tasker Server - work smart not hard â—„â–’

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Community Beginner ,
Jan 13, 2023 Jan 13, 2023

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Not sure I can do that, it goes against my organisations policies for file sharing. I will dbl check thanks Robert

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Community Expert ,
Jan 13, 2023 Jan 13, 2023

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There's a Windows only tool available at INDDRecovery — a program for restoring corrupted InDesign documents that might help if you have access to a Windows machine.

 

When all else has failed, there's Markzware's paid recovery service: https://markzware.com/products/file-recovery-service/

 

If you get this recovered, do a save as to a new name to rewrite the file. And while this clearly is not a problem of your own making it illustrates the problems that can come up when you continuously "recycle" old files into new ones. For things like newletters or magazines (or anything else that has repetitive issues) it is far better, and safer, to set up templates with page layouts and styles, and to start each edition as a new file from the template.

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