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I'm having a problem that comes and goes -- and always after an application update (though not after EVERY application update).
I use a custom workspace. When I close and save a document, that workspace is open. But when I open that (or another) document later, the workspace doesn't automatically open / show. It's still available in the menu Window > Workspace, and it opens when I select it there. It just doesn't re-open the next time.
This is a minor annoyance, but it IS STILL an annoyance. How do I fix it? (Using InDesign 17 and Windows 10 Enterprise.)
Thx in advance. 🙂
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Try setting your workspace with no documents open.
You shouldn't have to do this - so there might be something else at play.
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Your workspaces should be stored here
On a Mac, start at your Home folder, and go to:
[Home] > Library > Preferences > Adobe InDesign > version > language > InDesign Defaults
Windows:
C:\Documents and Settings\<USER>\Application Data\Adobe\InDesign\version\language\InDesign Defaults
So you can backup your workspaces - save them somwhere else
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Try resetting your preferences:
The easiest way to reset everything is to delete the InDesign preferences: as soon as InDesign starts to boot hold down Shift, Alt, Ctrl (and Apple/Cmd if working on a Macintosh). A dialog will appear asking to delete the InDesign Preferences, select 'Yes' on this dialog.
Further info and instructions here if needed:
https://helpx.adobe.com/in/indesign/kb/indesign-preferences-support-file-locations.html
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Reinstalling rarely fixes everything - you can do a complete reinstall using the
Creative Cloud Cleaner Tool https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html
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Try setting your workspace with no documents open.
You shouldn't have to do this - so there might be something else at play.
I tried, no luck.
Your workspaces should be stored here ...
Windows:
C:\Documents and Settings\<USER>\Application Data\Adobe\InDesign\version\language\InDesign Defaults
Mine are at:
C:\Users\<USER>\AppData\Roaming\Adobe\InDesign\Version 17.0\en_US\Workspaces
Folder contains the following 6 .xml documents:
So you can backup your workspaces - save them somwhere else
Moved the “Workspaces” folder to a different location, so there’s no “Workspaces” folder in “en_US”.
Try resetting your preferences:
The easiest way to reset everything is to delete the InDesign preferences: as soon as InDesign starts to boot hold down Shift, Alt, Ctrl ... . A dialog will appear asking to delete the InDesign Preferences, select 'Yes' on this dialog.
Launched InDesign while holding Shift-Ctrl-Alt; got a dialog saying:
InDesign.exe
Delete InDesign Preference files?
Clicked “Yes”
Got the InDesign “Home” window (Welcome to InDesign … Get started … “ etc.)
Couldn’t open the document from within the app, as it is located on a different server, and when I try to navigate there, I get a dialog saying:
Location is not available
[server name] is not available. If the location is on this PC, make sure the device or drive is connected or the disc inserted, and then try again. If the location is on a network, make sure you’re connected to the network or Internet [it is], then try again [I did, no luck]. If the location still can’t be found, it might have been moved or deleted.
Clicked “OK”
Went to a different window (already open) with the document showing, and double-clicked it; nothing happened.
Quit InDesign.
There is a new Workspaces folder at
C:\Users\Golubsfa\AppData\Roaming\Adobe\InDesign\Version 17.0\en_US\Workspaces
… with 1 file inside:
Double click the document; it opens. The menu "Window > Workspace" lists ID's 9 default workspaces [in square brackets].
Open “Essentials Classic” workspace, followed by “Essentials”. Make a change in the document, save and close.
Now there are 3 .xml files in “Workspaces”:
Open the document again, and no workspace is showing.
Q: Should I do the complete reinstall?