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Links Created in InDesign Fail the Acrobat Accessibility Checker (Accessibility)

Participant ,
Aug 03, 2023 Aug 03, 2023

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I have an almost perfect ID file that is even passing the PAC Checker with one exception. 

All hyperlinks are failing the Acrobat Checker and are reported as "unmarked annotations."  It is failing hyperlinks to specific pages in the document and also a hyperlink to an external website.  I know the Checker fails links on parent pages, but it is failing my links on regular pages.

I have tried unchecking "shared destination" in the Hyperlink panel in InDesign.  Fail.  I have tried adding an alt-tag to the hyperlink in InDesign.  Fail.  I get "Unmarked annotations" every single time.

There really should not be a reason to have to manually tag and remediate these links in Acrobat.  I must be doing something wrong to the links in InDesign.

Thanks in advance!  

I have an almost perfect ID file that is even passing the PAC Checker with one exception. 

All hyperlinks are failing the Acrobat Checker and are reported as "unmarked annotations."  It is failing hyperlinks to specific pages in the document and also a hyperlink to an external website.  I know the Checker fails links on parent pages, but it is failing my links on regular pages.

I have tried unchecking "shared destination" in the Hyperlink panel in InDesign.  Fail.  I have tried adding an alt-tag to the hyperlink in InDesign.  Fail.  I get "Unmarked annotations" every single time.

There really should not be a reason to have to manually tag and remediate these links in Acrobat.  I must be doing something wrong to the links in InDesign.

Thanks in advance!  (Also crossposted in Acrobat forum.)

[Moderator: cross-posted version in Acrobat was merged with InDesign version. This is an InDesign issue.]

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Community Expert ,
Aug 03, 2023 Aug 03, 2023

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Please give us the following info so we can help diagnose the problem:

  • Operating system
  • Version of Adobe InDesign, including the build number, such as 18.5.0.57
  • And the PDF Producer used to create the PDF: in Acrobat, you'll find this in the PDF file under File / Properties in the Description tab. Example: PDF Producer = Adobe PDF Library 17.00.

 

|    Bevi Chagnon   |  Designer & Technologist for Accessible Documents
|    Classes & Books for Accessible InDesign, PDFs & MS Office |

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Participant ,
Aug 04, 2023 Aug 04, 2023

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Mac Ventura 13.3.1
InDesign 18.2.1
Adobe PDF Library 17.0

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Participant ,
Aug 03, 2023 Aug 03, 2023

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I have an almost perfect ID file that is even passing the PAC Checker with one exception. 

All hyperlinks are failing the Acrobat Checker and are reported as "unmarked annotations."  It is failing hyperlinks to specific pages in the document and also a hyperlink to an external website.  I know the Checker fails links on parent pages, but it is failing my links on regular pages.

I have tried unchecking "shared destination" in the Hyperlink panel in InDesign.  Fail.  I have tried adding an alt-tag to the hyperlink in InDesign.  Fail.  I get "Unmarked annotations" every single time.

There really should not be a reason to have to manually tag and remediate these links in Acrobat.  I must be doing something wrong to the links in InDesign.

Thanks in advance!  (Also crossposted in InDesign forum.)

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Explorer ,
Aug 05, 2023 Aug 05, 2023

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You now can set an alternative text for every hyperlink in "Edit Hyperlinks". Double click on the hyperlink in the hyperlink list. 

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Participant ,
Aug 07, 2023 Aug 07, 2023

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 Thank you!

I should have mentioned I set alternative texts also but the links still fail.  

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Explorer ,
Aug 07, 2023 Aug 07, 2023

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The links should have a green dot in the hyperlink panel and start with http(s)://…  But I guess you did that correctly

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Participant ,
Aug 07, 2023 Aug 07, 2023

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Yes. 😞

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Community Beginner ,
Oct 18, 2023 Oct 18, 2023

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I have the exact same problem and it is driving me crazy. I am hoping someone has the solution to share here. 

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Adobe Employee ,
Oct 26, 2023 Oct 26, 2023

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Hi @irenel59038959,

 

Sorry to hear about the trouble. Please try the suggestions shared in this discussion and let us know if this helps or if you need further assistance.

 

Thanks

Rishabh

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