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Links won't stay linked

Explorer ,
Oct 26, 2023 Oct 26, 2023

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HELP: I've been using InDesign for almost 20 years. In the last few updates EVERY time I open an InD file it shows the links need to be updated. We are using a Google shared drive because there are 2 of us working on the same book files. But I've been using this drive for about 2 years and this problem just started recently. If I updated/save/close, it works fine. But if my co-worked opens that file she has to update the links ... and then it doesn't work for me! Anyone else have this problem? If there a fix? 

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Sync and storage

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Explorer ,
Oct 26, 2023 Oct 26, 2023

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Thanks James. I can't believe it! Right after I posted this I decided to look again at my InDesign Preferences. I'm pretty sure I solved it. My co-worker and I tried a couple of files. I don't know if this is something that has changed but I an posting a png of the option that I think has fixed it. It seems we will have to do the "relink" thing with every file ... but just once - and it SEEMs that the "other"user has to open, relink, save, and let it sync. Don't forget you have to restart InD for the updated preferences to take effect.

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Explorer ,
Jan 06, 2024 Jan 06, 2024

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AND... NO - it isn't solved. It seemed fixed for like a day. Then goes back to the problem, except now it's worse. Neither of us can keep the art linked. Doesn't matter if I update links, save, close and reopen, I have to update again. Any ideas as to what is going on?

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Community Expert ,
Jan 06, 2024 Jan 06, 2024

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This has nothing to do with InDesign.

 

For some other services - there was a thread recently - you need to turn off "saving local space" or something like that - so all files are PERMANENTLY stored on your local drive - not "downloaded when requested".

 

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Community Expert ,
Jan 06, 2024 Jan 06, 2024

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Found it - it's about DropBox:

 

https://community.adobe.com/t5/indesign-discussions/indesign-incopy-off-site-setup/m-p/14330077#M556...

 

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Community Expert ,
Jan 06, 2024 Jan 06, 2024

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Here is something about Google Drive:

 

https://support.google.com/drive/answer/2375012#Use_files_offline_for_desktop&zippy=%2Csave-non-goog...

 

Looks like there are two modes - Stream and Mirror - you should configure your Google Drive into MIRROR mode.

 

https://support.google.com/drive/answer/13401938

 

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Explorer ,
Jan 06, 2024 Jan 06, 2024

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I get it. You are saying there is an option in Google Drive to store files
on local drive. I'm headed to research it. I thought I had this turned on
but what you are saying makes sense. Google Drive has been a very different
critter to learn than was DropBox. We have a shared drive and because of
that we cannot "backup" the shared drive. This is why I thought I had them
also stored on my local hard drive.

Thank you for your quick and helpful reply.
Elizabeth

______________
Elizabeth McGhee

Faith & Action Series; Serie Fe y Acción
CoDirector/Desktop Publishing
Elizabeth@FaithAndActionSeries.org
www.FaithAndActionSeries.org
www.SerieFeYAccion.org
Office: (417) 881 4698

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Explorer ,
Jan 06, 2024 Jan 06, 2024

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I get it. You are saying there is an option in Google Drive to store files on local drive. I'm headed to research it. I thought I had this turned on but what you are saying makes sense. Google Drive has been a very different critter to learn than was DropBox. We have a shared drive and because of that we cannot "backup" the shared drive. This is why I thought I had them also stored on my local hard drive.

 
Thank you for your quick and helpful reply.
Elizabeth

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Community Expert ,
Jan 06, 2024 Jan 06, 2024

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Hi @Faith-Action:

 

This happened recently in class with one of my students—the others were fine—so no you are not alone. What OS and InDesign version are you using? 

 

~Barb

 

EDIT: Robert–FWIW, my student had her files stored on her desktop for class.

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Community Expert ,
Jan 06, 2024 Jan 06, 2024

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@Barb Binder, I don't use any of them - it's just what I remember been discussed here.

 

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Explorer ,
Jan 06, 2024 Jan 06, 2024

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Thank you for trying to help

IOS 14.2.1

InDesign 19.0.1

I checked and my links do have the green circle with the check mark in the center,  meaning I am mirroring.

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Community Expert ,
Jan 06, 2024 Jan 06, 2024

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quote

Thank you for trying to help

IOS 14.2.1

InDesign 19.0.1

I checked and my links do have the green circle with the check mark in the center,  meaning I am mirroring.


By @Faith-Action

 

And you have Sonoma ... even more bad news for you ... InDesign isn't fully supported on Sonoma ...

 

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Explorer ,
Jan 06, 2024 Jan 06, 2024

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WOW - Sonoma was released in Sept 2023. Any word of Adobe catching. up with that? I mean .... LOTS of desktop publishers use a MAC.

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Explorer ,
Jan 06, 2024 Jan 06, 2024

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I don't remember exactly when my problems started but that could be the answer to this [Sonoma]

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Community Expert ,
Jan 06, 2024 Jan 06, 2024

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quote

WOW - Sonoma was released in Sept 2023. Any word of Adobe catching. up with that? I mean .... LOTS of desktop publishers use a MAC.


By @Faith-Action

 

At least on Macs you have GPU support - completely removed on a PC...

 

Not sure if it would make any difference...

 

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Community Expert ,
Jan 07, 2024 Jan 07, 2024

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LATEST

Sonoma is still buggy. Until Apple fixes it, stick with Ventura if you can.

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Community Expert ,
Jan 06, 2024 Jan 06, 2024

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Hi @Faith-Action:

 

The student in the class was also Sonoma and InDesign 19. Others were on Ventura and either InDesign 18 or 19. It was very odd, but I haven't seen anyone else here reporting it so thought it was a one-off.

 

You can keep an eye on the InDesign system requirements here: https://helpx.adobe.com/indesign/system-requirements.html. InDesign is still not supported on Sonoma but no idea why.

 

~Barb

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Explorer ,
Jan 06, 2024 Jan 06, 2024

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IOS 14.2.1

InDesign 10.0.1

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