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liste des documents publish online ne s'affiche pas

New Here ,
Nov 12, 2019 Nov 12, 2019

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Bonjour,
la liste des documents que j'ai publiés via publish online ne s'affichent pas dans le tableau de bord. La partie statistique fonctionne mais je ne peux pas gérer les documents.
Savez-vous pourquoi ?

Merci de votre retour

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Publish online

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Adobe Community Professional ,
Nov 20, 2019 Nov 20, 2019

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Hello, il faut faire sur Mac CMD+MAJ+R et sur Windows CTRL+MAJ+R pour que la page soit mise à jour. L'autre possibilité et d'ouvrir un nouvelle page de navigation privée et normalement tout doit être visible.

 

Tiens nous au courant pour savoir s'il y a une amélioration.

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Adobe Employee ,
Nov 29, 2019 Nov 29, 2019

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Hi Julien,

 

Sorry to hear about this issue. I would like to know if the steps suggested above worked for you? If not, please share a few more details like:

  • OS and version of InDesign
  • Which browser you are using to open Publish Online Dashboard? Did you tried viewing it on a different browser?


Kindly update the discussion if you need further assistance with it.

 

Regards,

Srishti

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New Here ,
Aug 20, 2021 Aug 20, 2021

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Hi Srishti Bali,

I've the same problem with Mozilla Firefox. No problem with Chrome. Would it be revised with Firefox  ?
Thanks for the tips ! 🙂

 

Kind regards,

Sarah

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