Mac and PC compatibility

New Here ,
Jul 19, 2021 Jul 19, 2021

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Everything I'm seeing online says that InDesign should be cross compatible with PC and Mac, but when my colleague opens an InDesign file on her PC that was designed on my Mac computer, it changes the formatting by deleting all the spaces in the document. Anyone else have this trouble and have tips on how to fix?

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Import and export

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Adobe Community Professional ,
Jul 19, 2021 Jul 19, 2021

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Not without real details. How about you start by telling us what version of InDesign you are both using as well as some screenshot showing us the problem.

If you want me to guess, I'd go with a font issue.

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Adobe Community Professional ,
Jul 19, 2021 Jul 19, 2021

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Probably a different version of the font with different metrics.

Ensure you're using the same font.

You can package the indesign file and include fonts - it will create a subfolder for fonts.

Retaining the file structure on both sides PC and Mac will ensure that both computers use the same fonts. 

 

If it still isn't working - it's probably due to compatibility of the font across Mac and PC.

 

In that case you should try for Open Type Fonts.

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