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Mac - InDesign 2024 - L'application plante au démarrage

New Here ,
Dec 21, 2023 Dec 21, 2023

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Hello,

Lorsque je veux ouvrir InDesign 2024 sur un mac (Ventura 13.0), InDesign plante avec le message "InDesign a quitté de manière imprévu".

J'ai effacé le cache, dessinstaller/réinstallater mais rien ne change..

Une technique pour corriger le bug serait de supprimer un fichier "AdobeFont10" mais je n'ai pas ce fichier sur la machine...

Auriez-vous une idée ? Merci

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Community Expert ,
Dec 21, 2023 Dec 21, 2023

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13.0???

The current version of Ventura is 13.6.2. Update it but do not move to Sonoma yet.

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Adobe Employee ,
Dec 21, 2023 Dec 21, 2023

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Hi @mrt26490212,

 

Sorry to hear about the trouble. Please update macOS Ventura to 13.6 as we have seen similar issues on macOS Ventura, and the issue was resolved after updating to macOS Ventura 13.6. Please try that and let us know if you need further assistance.

 

Thanks

Rishabh

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