Mac OS 10.13.6 unable to install indesign previous version

Community Beginner ,
Mar 04, 2022 Mar 04, 2022

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Hi, I follow instrcutions from this page in order to install indesign previous version

https://helpx.adobe.com/download-install/using/install-previous-version.html

 

but I cannot access "other versions" by clicking on the "more actions" icon, it jus says it's not compatible.

 

What should I do?

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correct answers 1 Correct answer

Adobe Community Professional , Mar 04, 2022 Mar 04, 2022
The last compatible version you can install in High Sierra is CC2020. Creative Cloud will normally only show the current version and the next oldest version, so the two most recent versions. CC2021 and CC2022. That being said, if you are trying to install new on an older system, CC will only list the current version (Not Compatible). Supposedly, if you have an active subscription, you can contact Adobe and request a download link for the CC2020 version. Sorry, that's your best bet right now.

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Adobe Community Professional ,
Mar 04, 2022 Mar 04, 2022

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Adobe Community Professional ,
Mar 04, 2022 Mar 04, 2022

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The last compatible version you can install in High Sierra is CC2020.

Creative Cloud will normally only show the current version and the next oldest version, so the two most recent versions. CC2021 and CC2022. That being said, if you are trying to install new on an older system, CC will only list the current version (Not Compatible).

Supposedly, if you have an active subscription, you can contact Adobe and request a download link for the CC2020 version.

Sorry, that's your best bet right now.

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Community Beginner ,
Mar 04, 2022 Mar 04, 2022

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Thanks Brad, you are right! The problem is... how do you contact Adobe? It seems like a mission impossible. So guess what... I am now searching for pirate versions of indesign 2020 and see if after installing I can "clean" them and use my regular paid subscritption so that I can have access to typekit. I'll let you know how it goes....

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Adobe Community Professional ,
Mar 04, 2022 Mar 04, 2022

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Yah, I know. (re: contacting Adobe)

 

As far as searching for it online from "other" sources, I'd be very wary of that. You have no guarantee they haven't been altered in some ways (malware loaded, for instance).

The prodesign tools usually has official download links for many versions, but even there they state the CC2020 links are no longer available. see here with how to best contact Adobe: https://prodesigntools.com/creative-cloud-2020-direct-download-links.html

 

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Community Beginner ,
Mar 04, 2022 Mar 04, 2022

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thanks, anyway the support chat doesn't seem to work

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