Mac replace, InDesign files unable to be opened with new Mac (same version of InDesign 17.0.1)

New Here ,
Jan 23, 2022 Jan 23, 2022

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Hello everyone,

I just replaced my laptop MacBook Pro (2014) with the new one MacBook Pro 2021 (M1 Pro) and I'm not able to open the old file created.. I have same version of InDesign installed in both systems. The error the appears is:
"unable to open the file "xxxxxx.indd" . It is possible that Adobe Indesign doesn't support this format file, some plug-in is missing or the file is actually opened by another application".
Obiously nothing of the previous situation is present.

Someone may help me?

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Sync and storage

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Adobe Community Professional , Jan 23, 2022 Jan 23, 2022
How did you move the files to the new machine? Are you working from a cloud service such as Dropbox or OneDrive? If so, make sure to turn off any smart sync feature so that your files are stored locally instead of forcing a download on demand.

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Adobe Community Professional ,
Jan 23, 2022 Jan 23, 2022

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How did you move the files to the new machine? Are you working from a cloud service such as Dropbox or OneDrive? If so, make sure to turn off any smart sync feature so that your files are stored locally instead of forcing a download on demand.

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New Here ,
Feb 01, 2022 Feb 01, 2022

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Ehi mate, you had reason! I move my data with a USB stick to check and it worked.. thanks!

 

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