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Major Document Preview Rendering Problems in InDesign 2022!

Explorer ,
Oct 29, 2021 Oct 29, 2021

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Of course, this only happens when you have a client coming to review work today.

 

Installed the new InDesign and Monterey last night on my M1 MacBook Pro.  Now when I open a simple coupon, it fails to render correctly on my BenQ 32" monitor.  Everything else in the suite (as far as I know) works fine.  But my preview (in GPU or CPU) looks like sliced bread (see attached edges of my project).  And it gets worse when you try to move the document around.  2021 and everything before it worked fine.  Why isn't this rendering correctly?

 

Does anybody have a fix for this?  If not, is there anyway to reinstall 2021?  How do we get through to Adobe with serious, productivity-stopping issues like this?

 

Let me know if you're having the same problem.

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Bug, Performance

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Explorer ,
Oct 29, 2021 Oct 29, 2021

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The more I (frantically) try to figure this out the more I realize there are even more problems with ID2022.  My M1 MBP with 16GB of RAM is choking when this thing is open.  Something is definitely wrong with the memory handling.  Now I have time when everything about the program locks up on the screen and I can't even move the window around.

 

How do I get out of this and resinstall 2021?

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Adobe Community Professional ,
Oct 29, 2021 Oct 29, 2021

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The first lesson to learn here is to never uninstall the old version when a new one comes out and if you migrated settings and preferences, try trashing them. If that doesn't work, uninstall / reinstall.

 

That out of the way, you can easily re-install InDesign 2021 from the CC Desktop app. Under all apps, scroll to InDesign, click on the ... and you'll see "other versions."

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New Here ,
Nov 02, 2021 Nov 02, 2021

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I'm seeing the exact same problem, and I have the exact same setup (even the BennQ 32", it's like we're doppegängers!). 

I just reverted back to INDD2021 and I'll wait for them to patch 2022. 

Sorry I don't have a real solution. What a clusterf•ck.

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New Here ,
Nov 04, 2021 Nov 04, 2021

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Same issues but on my intel based mac, I had wondered if it was due to the Adobe update for the M1 chip not working well with the intel chip but if you get the same thing it must be something else. Its annoying and I am pleased I didn't uninstall the older version. I hope they fix it soon, 

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New Here ,
Nov 04, 2021 Nov 04, 2021

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Having the same problem on my old but trustworthy MBP '16 and God it's annoying. Especially considering how much is paid for this. Had to reinstall ID2021 which works flawlessly. Personally, I think that the inability to view the file correctly is totally unacceptable. C'mon Adobe!!!

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New Here ,
Nov 24, 2021 Nov 24, 2021

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Same problem after installing InDesign 2022. Screen glitches - especially when scaled to 25/50/75%. Can't work that way... My machine is a 2019 MacBook Pro 16" i9 with AMD 5500m GPU and 64GB RAM.

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New Here ,
Nov 24, 2021 Nov 24, 2021

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Problem seems to come from the UI-Scaling in the preferences.

When I put it back to "small" everything works fine. 
But actually the scaling is definitely needed as I work with an external 4k Monitor -- the icons are too small without the scaling activated.

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New Here ,
Nov 24, 2021 Nov 24, 2021

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Yep me too, gone back to old version !

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