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Missing Information in a Chart???

New Here ,
Mar 21, 2023 Mar 21, 2023

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When one person on my team creates a chart, manually fills it with content, and saves and exits the document, the information from the chart is not there when another person opens it. (It appears as a blank chart.) However, as long as the second person closes without saving, that chart appears "filled in" when the original file creator opens the document back up. WHY!?!?!  

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Community Expert ,
Mar 21, 2023 Mar 21, 2023

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Sometimes graphics blank out on my screen. When that happens, I zoom out one step. Then zoom in one step. This is my habit for triggering a screen redraw, and usually the graphics "redraw" to the refreshed screen. Have you experimented to rule that one out?

Mike Witherell

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Community Expert ,
Mar 21, 2023 Mar 21, 2023

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What file type is the chart?

Where it is saved? On the same place as the INDD file or on a different place?

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Community Expert ,
Mar 22, 2023 Mar 22, 2023

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Chart? InDesign does not have a charting feature so you're going to have to give us more detail. Screenshots might help.

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