My cover image is not visible (Publish online)

Community Beginner ,
Sep 09, 2022 Sep 09, 2022

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In my Publish Online document, the cover photo does not appear on the Facebook post, although it is in the desired dimensions (200 px jpg, and i tried png). Even though I refresh the Debugger many times, it gives "...because it has an invalid content type" warning. However, the covers that I had previously uploaded with the exact same feature were published without any problems. I am in a really difficult situation. What should I do? Thanx.

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Bug , Import and export , Performance

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Adobe Employee ,
Sep 09, 2022 Sep 09, 2022

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Hi @SerdarErbas

 

Sorry to hear about the trouble. Please try the suggestion shared here https://community.adobe.com/t5/indesign-discussions/indesign-publish-online-cover-image-not-displayi... and let us know if this helps or if you need any further assistance.

 

Regards

Rishabh

 

 

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Community Beginner ,
Sep 09, 2022 Sep 09, 2022

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Thanks so much Tiwari for your quick turnaround.
I have read all correspondence on the internet and tried everything before posting here. Including the link you shared. I didn't get results.

Here is the link to my document I'm having trouble with:
https://indd.adobe.com/view/f57bc80d-2bcb-41a7-9c75-7bbeab0dda5f 

Here is the link that I published under exactly the same conditions before without any problems:
https://indd.adobe.com/view/a0632e87-93ba-4b6c-9017-b76ef00db290 


Thanks for your support
 

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Community Beginner ,
Sep 09, 2022 Sep 09, 2022

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By the way, I'm using the latest version of InDesign (17.4)
Srd

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Community Expert ,
Sep 12, 2022 Sep 12, 2022

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Hi @SerdarErbas , you said: "…the cover photo does not appear on the Facebook post"

What does that mean? Can you show the Facebook page where you included the link?

From the perspective of Publish Online with my Firefox browser on Windows 10 I can see no issues at all.

 

What's the browser and machine you are viewing the thing?

 

Regards,
Uwe Laubender
( Adobe Community Professional )

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